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ABSA Cheque Status

South Africa

Consumer complaints and reviews about ABSA Cheque Status

IVD Send email
 
Feb 6, 2018

Cheque Status

I received a call from "ABSA" saying that I qualify to upgrade my cheque account from silwer to gold.
I said I am already on the gold status and they argued with me that I am not and are on the silver.
The worst part is this person had all my details. She told me my ID, Account Number.
I then put the phoned down. Phone that number back 011 011 26003 not working.
I phoned the ABSA immediately to confirm if someone from ABSA phoned and did any changes on my account.
They said no. Everything is the same. I then phoned the Fraud department, put my account on hold.
The real question here is, how did this lady know my account number with ABSA and my ID?
Is this a inside job?

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