My name is Mumsy Makhonjwa I'm complaining on behalf of my brother whose got a Trust Account with Absa Bank. We have not been getting any joy from dealing with this bank at all. You can't get hold of them on the phone or emails you complain they don't take ur matter serious. My brother is treated like a beggar everytime he requests for something. He is the breadwinner at home and has a daughter his raising and the love of monthly allowance they giving him is a joke to live on. His got money with Absa but if you were to see the state of his living environment its an absolute disgust.
People are complaining of this department but nothing gets done the painful part is they dealing with people that have been through some horrific situations and to deal with this kind of treatment is even worse. My brother has said he wishes he had died at that accident than living like this. Sad part is was deemed unfit to work after the accident so he can't even go back to work and do what he was doing before the accident.
I'm failing to understand why have a Trust account when it can't take care of the person it belongs to, I've complained and complained I'm out of energy now don't know what to do or where to go to for help, I've even tried asking the lawyers that won my brother's Raf case for help but I guess they got their money any my brother is no longer their problem.

Regards
Mumsy
[email protected]

Hi

My niece has a trust fund with ABSA (Fund No. QETE AI 711554003) and her name is Asiphe Indiphile Qete. She has applied at Start Schools to upgrade a few Matric subject and has been liaising with Jane Matsomela payment to Star Schools. She has faxed and emailed the letter requested from the school twice, but the school still has not received the payment. I sent Jane an email ([email protected]) on the 15th of February, and she has not responded. It is really frustrating and unprofessional because this is a child's future at stake.

Please advise on what is the delay is and what can we do to speed up the process as my niece needs to collect study material and start attending soon.

Looking forward to hearing from you.

Kind Regards,