I went into Advance Auto Parts two days ago. I purchased oil and one of the service assistants put it in the car. He did not put the oil cap back on. I drove two hours home. When I got home, my husband popped the hood because he smelled something. Oil everywhere!!!

We have been dealing with them and trying to get them to take responsibility for the damage done to my car.

The manager, Angela, has been completely rude and unhelpful. She actually had the audacity to hang up on me once! These people don't stand behind their work and don't care about their customers! If they cause problems with your vehicle, don't expect them to try to resolve any issues quickly. If you're in Broken Arrow, stay far far away. This is the worst Advance Auto Parts I have ever been to and is bad enough to scare me away from the company forever.

QUOTE "I purchased oil and one of the service assistants put it in the car"

employees are not allowed to put oil in your car.

QUOTE "We have been dealing with them and trying to get them to take responsibility for the damage done to my car."

campanies are not required to insure or take responsability when offering a free service.


next time you will not be so lazy!

(I doubt this is the truth though)