We purchased exit row seats for an additional $100 and when we boarded the plane we were assigned the row behind the exit row. The flight attendants said they could not change our seats as the flight was full. Upon registering a complaint with Aer Lingus, we were assigned a claim number and a standard e-mail response. After hearing nothing more I submitted another contact and received a new claim number and the same standard response.
At this point I don't expect any contact or refund so I will do my best to see that Aer Lingus is a poor choice of airlines. I will tell all my friends and family to avoid them.

Aer Lingus lost my bag on 6/25/14. 11 days have passed with no word. Where is the bag? no one responds to calls.

We travelled with Aer Lingus to italy this year but our luggage was left behind. We had three days in the swelthering heat in jeans and boots. We had to rent towels and buy essentials. I have sent in a letter with my receipts which I was told would be credited back to me, but I have had no reply. Where do I go from here??? They will not take phone calls

I am a seaman so it means I travel a lot and I dint have problems when it comes to baggage lost or delay only now when I flew for aer Lingus the bad thing Is that I will be at work so all my clothes documents, medications are all taken away by that airline the most bad thing is I try to call the Aer Lingus baggage claim and they answer but only answering machine that you have to press 4 to 5 times and you end up nothing... I hope my agent will not book me on that airline again untill now I dont have my Luggage...
to Aer Lingus please wake up put somebody in the customer service with a true heart attitude..