Submit a Complaint

Agoda

Ireland

Consumer complaints and reviews about Agoda

Ciaran75 Send email
 
Oct 9, 2017

Fraud Prevention Check

Booking ID 204842223
Fraud Prevention Check

Booked a number of nights stay in Dubai through Agoda. October 8-12.
Payment taken on October 6.
Email received while traveling to the effect today October 8!

This is an auto generated email

There is no need to reply

IF YOU HAVE ALREADY SUBMITTED YOUR DOCUMENTS THERE IS NO NEED TO REPLY.

WE WILL CONTACT YOU WITH A STATUS UPDATE EMAIL WITHIN 24-HOURS OF RECEIPT.
In order to finalize your booking, please attach the 2 documents requested below to the following online form:
A. Scanned copy/Photo of the front of the Credit Card used for this booking.
B. Photo of valid government-issued photo ID (e.g. passport, drivers license).
If we do not receive your information by October 8, 2017, at 2 pm, Dubai TIME, your booking request will be cancelled.


So i’ve arrived at my hotel and had to rebook!
Absolutely shocking stuff!
Will not use this agency again

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username