Dear Sir,

Ref # PNR YZLEL

I cancelled three tickets by calling E commerce dated 10th April 2017 and requested for refund the same. After several follow up, I received a mail on 3rd May from E commerce saying that they already refunded the amount. But until now the amount is not credited to my account so I informed E commerce to provide me the swift message so that I can check with my bank.

I called their land line and sent several messages and getting no response.

Kindly look in to this issue and resolve the issue as soon as possible.

Thanks

Mahesh
Mob # 00971508489623

From: [email protected] [mailto:[email protected]]
Sent: Wednesday, May 03, 2017 11:08 AM
To: Mahesh Chandran <[email protected]>
Subject: Collection of actual Fare Amount- booking through Air India website REF PNR # YZLEL
 
Dear Customer,
Greetings from AIR INDIA,
Thanks for writing to us.
It was already refunded from our end.
Request you to get in touch with your bank for the same.