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Alien Tape

United States,
Florida

Consumer complaints and reviews about Alien Tape

D.W.C. Send email
 
Jan 13, 2021

Alien Tape

I purchased Alien Tape from a tv commercial. A 4" x 5", lightweight fabric kept repeatedly falling down from the ceiling that I was making an indoor canopy. Below is information from the tryalientape.com website that may be helpful.

Return Policy
60-Day Money Back Guarantee (Less P&H). For customer service, please call 1-844-620-3701 between the hours of 8:00AM - 8:00PM EST. The quickest and easiest way to contact us 24 hours a day is by going to https://www.customerstatus.com/. Please allow 24-48 hours from placing your order until its updated in our systems.
ATTN: Returns
400 RETURNS RD
Wallingford CT, 06494

Refund Policy
Your satisfaction is important to us. If you are unhappy with your merchandise for any reason simply return the product with the 60 days of receipt for a full refund of your order excluding shipping and handling. A refund will be issued within 3 to 7 days of receiving your returned item.
Artie Benson Send email
 
Oct 14, 2020

Fraud

I was a fool and ordered Alien Tape based on a TV ad. I was continuously prompted to order addiyional itemms unrelaed to alien tape when I called the toll free number to order. I repeatedly said I wanted nothing else after giving my credit information. I finally just hung up. This was on a Friday and Saturday I checked my on line banking and saw a debit of $124.83. I called the customer service number I was given and was promptfd to call back on Monday which I did and was informed that my triple order of alien tape (6 rolls) and a cleaning device was already shipped to me. I am on SS and have little money and this charge cost me an additionsl bank fee of $42.00.

THE BOTTOM LINE:

DO NOT ORDER ALIEN TAPE FOR ANYU REASON!

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