I am totally extremely disappointed about my experience of Amika MOVOS ii. I am a long term costumer of amika. I bought all of the Amika products in HongKong and Macau. I had big and small hair dryer, 5ptriple curler, big and small titanium styler and the MOVOS ii styler. And so many different hair care products.I am totally so trust and so loyalty to the products and the global professional of Amika. But in last two day , when I go to the Japan Fukuoka airport and do the customs inspection, they took my MOVOS ii and confiscate it. Their reason was about my MOVOS ii cannot separate the battery. So I cannot picked it on board with me, my luggage was check in already and I were in the departure gate already. I had no any chance to deliver this to Macau. I only can throw it. OMG, I just bought it for half year and it costs me HKD:3280. It was completely ruined my travel trip and my emotions. I were cry on the airplane. Did you know how much the Styler important for me, I cannot live without the styler. My hair is not easy to styling, that’s why I used so many money to buy a lot of product in Amika. I am a model , My hair need to be prefect to work on my job.I am so disappointed with Amika. How come no one tell that me that I cannot use the Amika products to travel? I can not find any information or warning about that in the instructions .
Do you know when I can not used the styler to make my hair will how much influence my daily life. I even do not dare to go out and my depression systoms appear again. Please give me a professional responsibility feedback. I am short hair now. So I only can use the MOVOSii to style my hair.


Thank you so much
Disappointed costumer in Macau

Hi
This is from a very happy customer from herstyler. I just want to share my experience that i have.
I'm a customer of Herstyler already a few years and bought my first product in London on my vacation.
I've been in the shoppingcentre and a nice guy asked me if I want to try a few products on my hair and I agreed.
He showed me a herstyler straightner and later on the curler too and I was amazed. Nothing has ever worked that well on my hair.
I used it a lot almost every day, and ond day when I used it, it fell on the floor and the plates cracked. I was pissed!! and sad at the same time.
The next day I wrote to the company, what happend and I asked where I can exchange it since it is a international product.
On the same day i had an email with the adress and phonenumber where to exchange it. i send it there and after 4 days i got my brand new straightner at home. and this straightner i already have about 2 years and it still works as the very first day!
i can recommend Herstyler to everyone who wants a good straightner and good service!