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Evstolia Send email
Feb 23, 2012

missing order, no response

I used to order from every year, but something has changed this spring. My last package was lost, and there was no way to track it. Multiple e-mails and messages were ignored, phone lines seem to be constantly busy, and their “Live Help” is non-existent (I tried to chat with Tatiana... after “how can I help you” she did not respond to any of my questions for 45 minutes – who am I “chatting” with?).
My friend (who paid for express delivery two months ago!) is still waiting for her meds. Look it up on-line – too many “coincidences”. US Post office might be slow, but not THAT slow. If they continue at this pace this company will be gone in less than a year. Internet, you know, people check the company's rating before buying anything these days…
Kolobok Send email
Feb 23, 2012

missing order, no response

I placed and order 4 weeks ago – they charged my card and no delivery.
They do not respond to emails with requests either.

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