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AWOK

Saudi Arabia

Consumer complaints and reviews about AWOK

GamalBadr Send email
 
Jun 18, 2018

refurbished

Buying Refurbished from AWOK.com is…

Buying Refurbished from AWOK.com is like wasting your money.
Hardware not checked by them before shipping.I bought I-phone 7 plus the screen was replaced with after market brand which always hangs.and when you complain,They want me to send it back to them which will cost me than the new one after shipping cost and tax.
شراء المنتجات المجددة من موقع أووك إضاعة للمال.
لا يتم فحص المنتج قبل إرسالها للعميل،ويتم تغيير القطع بإخري رخيصة
Shabir Ahmad Send email
 
Jun 13, 2018

Refund money remaining

Plz u send my money which remain with u ....same card no...5576351844....this s my no....u cut my card 400....my card name s ADNAN LAFI ONZI......PLZ SEND MY MONEY 0597240256 s my mobil no.....9 days ago u cut money too much then u have not a parts in store.....plz soon...
Shabir Ahmad Send email
 
Jun 13, 2018

Refund remaining money

Before u cut my money too much 400 sr....and now u send me 179 sr parts...where s my remaining money send me same card no.soon me
My track no s.....5576351844....u can check system...my mobil no s ....0597240256....any contact me why reason............
tilal alhadi Send email
 
Feb 14, 2018

refund amount

dear sir/madam
i am tilal alhadi my order no is 7729804616 . i order product online shopping by awok 01-02-2018 but after a week not improvmet in status than i cancle order 08-02-2018. today 14-02-2018 amount not refund my account .
kindly i request you please refund amount in my account as soon as possible.
sufiyan sufi Send email
 
Jan 16, 2018

SIR MY PRODUCT CANCELLED PLEASE SEND ME MY CASH

Order# 2544177523
sir al redy 1week finished
PLEASE SEND ME CASH
Rasmil Send email
 
Dec 27, 2017

Shipment

Complaint about delayed application, 2533916593
I have requested some of the purposes on 2 December and until now the application is in progress please send the items the process

number: 2533916593

Name: Tamil Adjarail

dawerzkie22@gmail.com

Shipment

fazil ahmad Send email
 
Dec 23, 2017

Amount reduces from my debit card,amount not refunding, no proper response from awok

i mohd fazil ahmad, i had ordered 25 items,on 13 dec 2017,order no 2504878303,awok cancelled my order, i had paid online 243 SR from my icici bank, india debit card,with transaction 20171213192513/0 id for 25 total item in cart.
I got mail to from Awoke s to send screenshot of my debit card, i mailed document several times,they kept my product in hold for many days.i called customer care, he said money will be refunded ,but still i didn't received money.no proper response after mailing several times.
fazil ahmad Send email
 
Dec 23, 2017

Amount reduces from my debit card,amount not refunding, no proper response from awok

i mohd fazil ahmad, i had ordered 25 items,on 13 dec 2017,order no 2504878303,awok cancelled my order, i had paid online 243 SR from my icici bank, india debit card,with transaction 20171213192513/0 id for 25 total item in cart.
I got mail to from Awoke s to send screenshot of my debit card, i mailed document several times,they kept my product in hold for many days.i called customer care, he said money will be refunded ,but still i didn't received money.no proper response after mailing several times.
times.
hence i finally request awoke to send my 25 products or refund my amount

Amount reduces from my debit card,amount not refunding, no proper response from awok

imtiaz ali Send email
 
Nov 29, 2017

Samsung Galaxy S5 G900F

Dear Sir/Madam,

would like to inform you i am not getting positive response from AWOK, UAE office therefore submitting my complaint to your office, i purchase online mobile from AWOK UAE office on 08.11.2017 using order # 2544561836 and received item, when i checked it was defective item not working properly, (heating up and battery going down very fast even finishing within 1 hour +-), i submitted my complaint to AWOK on 17.11.2017 ticket number 727-634-200-309, your office AWOK insisting me to send this item using courier from my own account and pay for courier charges, my question is why should i pay for a mistake made by AWO UAE office, i cannot afford extra charges of courier, i purchased and paid amount as mentioned for this item now if product is not ok it is responsibility of AWOK to arrange booking with courier and pick up this item form me and send me correct item or refund me my payment. the way your office of UAE responding will spoil relation with customers and not good.

would appreciate your prompt action.

Imtiaz ali--from Dammam KSA...
mobile # +966 565675548
e mail: imtiaz.alishah73@gmail.com

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