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Bank of America

United States,
New York

Consumer complaints and reviews about Bank of America

HbrnBlt Send email
 
Jun 26, 2020

Risk Closure

Today I went to the ATM to make a withdraw to pay my employee. At this time I received a negative balance message on the atm display screen of over 800k. My actual account balance is funded and I removed my over draft protection over a month prior. After I calmed down from this alarming shocking sticker shock I called BOFA costumer service. After being on hold for a eternity an being phone transfer repeatedly I spoke to a risk closure agent who questioned the validity of my two most recent deposits from SBA small business loan program. The agent did not actually give clarity to my questions about why my account was blocked, only giving rambling excuse about fraudulent SBA loan deposits. the agent also asked had I received unemployment benefits to witch I had not. I was told to call back in 24 thru 48 hours to receive a update and to find out if my account would be closed or remain open. After this phone call I called the SBA to explain what happened with my bank. The SBA also felt this is a strange and unusual experience practice by BOFA especially due to how much damage has been done to minority own small business like mine due to the Covid 19 pandemic.
karrie Send email
 
Mar 21, 2013

boa signed a morage in my name

Boa signed a morage in my name in 2001 could not get anyone to help fight it and still cant we had to pay them off of 770000 thats not right i still have all the paper work pls help
karrie Send email
 
Mar 21, 2013

BOA for signing a loan in my name i never signed

BOA signed a mortgage in my name in 2001 i had to sell my land to pay them off could not and still can not get any one to help if any one can help pls email me at crattle [email protected] tks
Cnick8 Send email
 
Feb 23, 2012

PROPERTY CLAIMS

Bank of America is still holding part of our insurance money almost 2 years later so good luck to anyone who has a claim. We got a letter stating that if we wanted the money refunded to us than to get an inspection and if we wanted the money applied to our loan than to call them and they would do so. I have called numerous times and sent a letter telling them to apply it to our loan because we are not living in the house and will not be completing all the repairs. And they say they refuse to apply it to the loan either with out an inspection saying that 90 percent of the work has been done. So they have pretty much pocketed our money. (let me just add that our mortgage is current and has never had a late payment) If anyone starts a lawsuit feel free to add me too it, you can contact me at [email protected]
Lorenzo Oliver Send email
 
Feb 23, 2012

loan modification

I have found a great solution that gives me plenty of leverage against Bank of America and forces them to do loan mods! It is called Lawsuit. I have a wonderful company that helped me to do a pro se Litigation. Here is their number 8669679993. The
website is www.icansuemylender.com. they will help you give Bank of America Hell in every sense of the word!
loliver
Franker Aguaze Send email
 
Feb 23, 2012

loan modification

My mortage was countrywide, which is now Bank for America. I have miss 4 month payment on my loan due to lost of one income. MY house is a co-op apartment with a mortgage payment of $ 1, 088 per month with a maintance fee of $ 1, 060 per. I call Bank of America and stress my situation and ask for help, they denie me serval times and one day i recived a letter my Bank of America for Forbearance for six month. I did not understand what it meant untill, i got a lawer to speak with bank of america on by behalf. My lawer said that he spoke them and they are not willing to help me. Beacuse I did not sign the paper and sent it back to them and that my first payment was due in october 1 2009. Forbearance is a tempory relief, my situation is not temporary it is permanet. Forbearance agreement and repayment plan is not the best intrest for eithe party. Why can Bank of Amercia help modifie my my loan. I am willing to let go of the house, i am better off renting a apartmet. I think Bank of Amercia is the worst bank for helping people stay in there home, why are they giving people a hard time when the goverment help them with tax payer money.
Pocahantas Send email
 
Feb 23, 2012

loan modification

I too have been involved with Bank of America trying to get a loan mod since the passing of my husband and the loss of income. August 2011. This is an outrage that they are able to get away with what they are doing to people . The same story they lose files or the underwriters can't view the files or oh the fax # wasn't working at the time you faxed your documents. I also have been involved with the hope team who supposedly works on my behalf to help thru the process. The only thing they're able to do is get a person to answer the phone and then spit out the same bs over and over again. Your acct. is currently in the final decision process. Then the next time you call it is back in review. The government agency that supports his program should do something about this. I would hire a lawyer but I don't have enough money. Wilma
CATDOG1 Send email
 
Feb 23, 2012

PROPERTY CLAIMS

BOA NEEDS TO BE ACCOUNTABLE TO SOMEONE! ANYONE! JUST HAS TO BE THIS IS AMERICA. SADLY AMERICA IS IN THERE NAME!!
Wendy DDDDD Send email
 
Feb 23, 2012

PROPERTY CLAIMS

I was shocked to tears today when the BOA told me I had to send them my flood claims check (32k) and they would disburse it as needed and send an inspector out. Now, after reading all the complaints, I am scare to send it to them and consulted with an attorney today; I will lean more about it on Monday.

Did anyone get the full amount back? Please let me know, I have a bad feeling that they want to keep MY insurance money!
DCarol Send email
 
Feb 23, 2012

PROPERTY CLAIMS

I had a fire in 2009, it took a year to complete. What you have to do at each stage of construction is at every 3rd of the way call for an inspection from the BOA claims department. It is a pain but they want to make sure your getting the house fixed and not pocketing the money. My only complaint with BOA is that if your a fews day late on your Mortgage they have a collection department/ company call. Soooo I went with another Mortgage Company. NOT MADE IN AMERICA OWNED BY THE CHINESE!!!
Lisa Frese Griffith Send email
 
Feb 23, 2012

PROPERTY CLAIMS

My home burned down on Christmas day 2009 my insurance company was Nationwide (awesome so far) unfortunately for me my mortgage is with Bank of America which means that all checks from Nationwide Insurance have to be deposited into Bank of America and all checks come from the Property Claims Department located at CA6-919-02-45 400 Country Way, Simi Valley CA 93065. Although they ARE an on-line bank they DO NOT do any transactions through on-line banking, email or anything except call or US Postal Service. I have logged in more than 24 hours of call/WAIT time, gone through hundreds of people at the call center, all of the managers are in meetings all day and would not come to the phone. They hang up on me and pretend they got disconnected. They are chock full of excuses as to why nothing has been done with the check that I sent them for $137, 500 from Nationwide Insurance on February 9th. I faxed a 13 page invoice on 3/1 for the $72, 000 and $14, 000 that I have spent from my checking account to get my house repaired and am requesting MY MONEY FROM MY INSURANCE COMPANY FOR THE REPAIR OF MY HOUSE, and they have done nothing. They think I am so stupid that I don't know they are stalling so that they can use my money and in the meantime my family is displaced, my home cannot be repaired and Nationwide has to pay my living expenses. All I am asking for is my money to fix my house and their bureaucratic system will not allow this to happen. BOA is committing insurance fraud by keeping that money and preventing me from repairing my home.
Michael S. Powell Send email
 
Feb 23, 2012

PROPERTY CLAIMS

CLASS ACTION LAWSUITE NEEDED. I have experienced the same problems with BoA Property Claims that I see so many other people complaining about. My house had a fire in May of 2011 and because of a lack of funding I have not been able to get the structure enclosed for the winter. Now I will have more damage and BoA does not care. If anyone here is interested in joining into a LEGAL CLASS ACTION, please email me at: [email protected] Please put "Class Action" in the subject line. I am meeting with my attorney today.

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