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Bank of America

United States

Consumer complaints and reviews about Bank of America

Morty Send email
 
Feb 23, 2012

What a scumbags

My 16 year ancient son got his first JOB and was paid via a check written on a Bank of America account. He went into branch and was charged $6 to MONEY a check written on BofA's own bank!Talk about gouging! The bank took no risk on CASHing the check because they knew the account had funds in it. It was written on their own account holder! Then to charge what amounted to a 12% interest to MONEY their own check!Explanation given was that this was "their policy". Secondly, they didn't look at his age. I pointed out they sure looked at his ID and fingerprint! What scumbags!How do they sleep at night?
Ellen67 Send email
 
Feb 23, 2012

What a scumbags

TLFXI is correct. I bank at BOA and that is their policy for non-account holders. In fact, that is the policy at MOST banks; they charge check cashing fees for NON- customers.

Maybe you should consider getting your kid a teenagers' account (Chase) or open a joint account at your bank. Or you could have had your kid endorse the check over to you - you could either deposit into your account or cash it. OP, didn't you realize you had these options? Or you choose not to use one? BUT you feel you can criticize a policy you don't understand or agree with?

Ranting? I also think that is a poor example for a parent to set. The OP just "assumes" he UNDERSTANDS the policy and 'criticizes' the policy. When in reality, he doesn't understand and agree with the policy and blames the bank. Rudely. Great parenting...ASS U ME
Ellen67 Send email
 
Feb 23, 2012

What a scumbags

Good morning Grim! Nice to see you again. You think every OP has a 'valid' complaint. True, it is a complaint. But policy is policy, so it isn't a valid complaint . In fact, most banks charge a fee like this, so it is a part of doing business there. Nobody is forcing him to cash his check there.

Judge, you sound like you have a specific issue. It is not related to a general policy MOST banks have.
Maui People Send email
 
Feb 23, 2012

Home Modification Loan Program

Hi- We're like every working family in America trying to acquire Home Modification Loan from Bank of America. How many of you have tried to get your home loan modified only to be taken for a "ride" through different departments? We have been trying to get this done over the past 14 months only to be given the same excuses over and over again. As well, you're not even talking to someone from America. What the hell is wrong with Bank of America? I am sure other banking institutions and lending institutions from around the country are doing the same thing to innocent, hard working, honest Americans who just want to make sure they take advantage of "All programs" afforded to them. Is that too much to ask for? Tell me if this is something that all of you have gone through:

Filled out paperwork 3 times faxed over a copy and sent over 2 hard copies just to be told that particular department doesn't have your paperwork?
Your given a packet that tells you to return the signed copies and an answer will come in 10 business days, but it has been 3 months waiting for an answer!!!
Where and When does the american people have the right to say to big name corporation, enough already and get your "S" together. We have done everything that Bank of America has asked us to do, but no answers to our home modification loan has come. What can be done?? Any answers appreciated.
Samontnelis Send email
 
Feb 23, 2012

Home Modification Loan Program

I too have been in this headache of a loan mod with Bank of America. Struggling to make the payment only to be told I don't qualify because there is no hardship. Then when the hardship hit I tried again. Submitted the paperwork over and over again. Always being told we need more documents. Or, my favorite, contact your local HUD office for assistance. Who also needed more documents. I submitted everything asked and played the waiting game. I considered going with a forensic loan audit but the company I was considering is being sued for fraud. Without even the slightest bit of hope to hold on to I now have to let my dream home go. Hopefully I can do a short sale and hold on to what little credit rating I have left. But that is up to Bank of America to decide. So I wait on their decision, again.

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