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BB&T

United States,
Tennessee

Consumer complaints and reviews about BB&T

Wil54154 Send email
 
May 21, 2018

Hidden fees

I went into BB&T May 15 to the bank teller because the atms had been down for two days to make a deposit, before making the deposit i asked the bank teller if the money would be avaiable that day since i had to pay rent that morining, i was assured that it would be. I went home payed my rent and received confirmation that the transaction had cleared and was successful. Though on my bank statement no transation was made so i was very careful to leave the amount that was paid in my account days later i was charged for a "maintenance fee." Of $5.00 then the bank decided to charge the transaction that was suppose to have been done 3 days prior that had already been cleared which then came back as Insufficient funds and charged me another fee. Which then caused another charge for my rent. At that moment i was out of town and tried calling and talking with them but could not get through for three hours. Which caused an eviction from my apartment. So now because of this i have to go to court pay legal fees and have an eviction on my record.
Cymerjason Send email
 
Aug 15, 2017

Unfair fees on accounts

When a bank takes fees out of savings accounts monthly they should send monthly statements not quarterly. I got lazy and quit checking the quarterly statements so i accept part of the blame but when the bank noticed 'hey this person didnt respond after a couple of statements shouldnt they try to =each me some other way? Phone call to my work mayb? Certified letter?,a envelope with red on it or anything but the same ole quarterly statement envelope.they sucked the account almost dry and has no remorse over it.i wont never start another account with any bank becausr of this experience. Credit unions fr[m here on out!

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