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Bennett Property Management

United States,
Arizona

Consumer complaints and reviews about Bennett Property Management

User923601 Send email
 
Mar 26, 2012

Unprofessional Rude People

This company is by far the biggest rental nightmare I have ever experienced! Actually the Property Management Company I am with now even said the tenants that come to them from Bennett all have nightmare stories. I actually had no complaints until half way through my lease. I called to update my contact information and apparently they never entered it into the system. When October came my rent was $50 higher. I called to inquire about this and they fixed it right away. The same thing happened in November. This time I went round in circles until I finally found out that it was an HOA fine from violations. I paid it and fixed the problem. Only to report in December my rent was up $340!!! OMG!!! This was a nightmare. Not only did my property manager, Melissa, not know what the violations were for, she then told me I would have to pay the fine on top of rent in order to avoid late fees. I called for a week straight until I finally got the receptionist (rude) to keep me on hold until someone answered! I was told phone calls were made. Well, I only have a company phone so I had my HR pull my phone records and i emailed them. From October to December there were no incoming phone calls from Bennett! I wrote emails and told them I would pay the rent but not the HOA fine until I saw papers showing what the violations were for. She said this was fine however, I would still incur late fees for not paying the HOA fine which would add another $400+ dollars! I paid the fine. A week later I got the HOA violation letters. They dated back to September! I ended my lease and handed the keys in January 31st! Last week I received a letter in the mail from Bennett stating that I need to remove the weeds from the Property! The letter was dated March 14th! I also filed a complaint with the BBB!
Ron McDonald Send email
 
Feb 28, 2012

Unprofessional Rude People

More to come, but these complaints are on the money.

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