Unprofessional Rude People
This company is by far the biggest rental nightmare I have ever experienced! Actually the Property Management Company I am with now even said the tenants that come to them from Bennett all have nightmare stories. I actually had no complaints until half way through my lease. I called to update my contact information and apparently they never entered it into the system. When October came my rent was $50 higher. I called to inquire about this and they fixed it right away. The same thing happened in November. This time I went round in circles until I finally found out that it was an HOA fine from violations. I paid it and fixed the problem. Only to report in December my rent was up $340!!! OMG!!! This was a nightmare. Not only did my property manager, Melissa, not know what the violations were for, she then told me I would have to pay the fine on top of rent in order to avoid late fees. I called for a week straight until I finally got the receptionist (rude) to keep me on hold until someone answered! I was told phone calls were made. Well, I only have a company phone so I had my HR pull my phone records and i emailed them. From October to December there were no incoming phone calls from Bennett! I wrote emails and told them I would pay the rent but not the HOA fine until I saw papers showing what the violations were for. She said this was fine however, I would still incur late fees for not paying the HOA fine which would add another $400+ dollars! I paid the fine. A week later I got the HOA violation letters. They dated back to September! I ended my lease and handed the keys in January 31st! Last week I received a letter in the mail from Bennett stating that I need to remove the weeds from the Property! The letter was dated March 14th! I also filed a complaint with the BBB!
