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Bidrack.com

United States

Consumer complaints and reviews about Bidrack.com

Nodule10 Send email
 
Mar 9, 2012

no refund

I went to there web site and was looking at things they sell and the next thing I knew I had 100 dollars taken out of my checking. I have called several times and emailed them. The response I got was that a representative would be getting back to me. I got many emails from them telling me they were following up on it. I have not heard from them now for a long time. This has been going on since 6-16-2011. I hope that you can help me.

Sharon Eva Maresch
Nodule10 Send email
 
Mar 9, 2012

no refund

They are big scam
Nodule10 Send email
 
Mar 9, 2012

no refund

All of the ones I chatted with on the phone never helped
Nodule10 Send email
 
Mar 9, 2012

no refund

No items purchased
Nodule10 Send email
 
Mar 9, 2012

no refund

fraud
Dager Send email
 
Feb 27, 2012

Bogus $99 charge to my credit card

After signing up for an account with bidrack.com, a few days later I received an unexpected charge on my credit card account for $99.

I have contacted their 800 number (which is nothing more than a third party answering service), as well as their online email-based support organization ([email protected]) to contest this charge as all I assumed I was doing was creating a new account and not "buying" any "bid packages". The online support organization claims that it is their policy to refuse to rebate any money customers paid for bids (that I didn't know I was buying nor would I have agreed to).

Here is their official response:

"We thank you for reaching out to us here at Bidrack! We are very sorry that you did not wish to be charged and we apologize deeply for the inconvenience this may have caused. Unfortunately, due to our policies as stated in the terms and conditions you agreed to, I cannot give you a refund."

This website and company apparently pre-select the $99 option that many people, including myself. missed during initial signup. Most honest and reputable vendors do not pre-select choices for you, but rather allow you to pick the option that you want. I would recommend that anyone considering this vendor seriously read all of the fine print and pre-selected options that I and many others did not see!
Kaya2281952 Send email
 
Feb 27, 2012

Bogus $99 charge to my credit card

They did the same thing to me, and after contacting my Bank, the bank made them put my money back. Hope this helps.

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