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BIP SOLUTIONS

United States

Consumer complaints and reviews about BIP SOLUTIONS

Very Upset Customer Send email
 
Nov 20, 2017

Unethical practice

We got a year subscription and paid for it, but the solution didn’t work for us and we did not even long in our account for six months or so, they did not send us a notice to renew or an invoice, they only sent an statement by email and we immediately wrote to them to cancel which they said is too late to cancel because of terms and condition. If you system is so good why are you entrapping people like this, is not ethical.
Paul Mitchell Send email
 
Oct 19, 2016

Unauthorised with-drawls

I placed an order for information supply from BIP Solutions about a year ago, they were paid at the time, but they are still taking money out of my business account without my permission. It's virtually impossible to get to speak to anyone with responsibility there, and all other forms of communication, emails, letters etc are ignored.
The information and contacts they provided were useless by the way.
RHOPEH Send email
 
Aug 4, 2016

Sharp Practice

BIPSolutions - signed up for 12 months. Their service did not work for us, so we cancelled at the end of the first year. Now we are told that we have to pay another full year because we hadn't cancelled within the specified time frame in the small print.

I have asked for them to cancel, but they are insisting that we pay. This is at the very least sharp practice and at worst fraud as it appears that they are catching many many businesses with this small print. It appears to be so widespread that they are deliberately setting out to entrap people into a contract that is not required.
Kazan Send email
 
Feb 23, 2012

Scam

BiP Solutions, Glasgow. Offer access to E-tendering for small and large businesses. They offer a 'free' one month trial and even if you cancel by e-mail, letter or phone, they will send an invoice for upwards of £ 1700. Hundreds of unhappy customers should go to:

BiP Solutions Scam Facebook, please sign up! stay in contact, share information and let's drag these guys through the mud! we also need to distribute to the press.
Ruddlewick Send email
 
Feb 23, 2012

Scam

I would like to say that the posting by BIP Solutions Limited is definitely incorrect - they offer you a free trial and even though you say you don't want it they rely on hidden terms and conditions - and I say hidden in that they 'sign you up' over the telephone and the call takes a matter of minutes - to read their terms and conditions properly and understand the implications would take far longer and you should take some legal advice - they then don't acknowledge letters even if sent by recorded delivery, they don't rely to emails and ignore telephone conversations. IF they truly believed in their product they would offer a free trial with a log in that expires in the set time which means you can opt in if you want to continue to use the product. To us the information was useless and offered no more that what is in the public domain for free anyway (despite the assurances of their sales team when pushing their product) and they wanted £1700 too. There are so many people like us with the same story and sorry BIP - but in the UK we live with freedom of speech and no, you can't sue me for repeating my experience of dealing with your company. This company has several alias QSL being one so be very wary of dealing with them.

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