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Blue World Pools

United States

Consumer complaints and reviews about Blue World Pools

User835795 Send email
 
Mar 30, 2012

Bad Company

We called Blue World Pools for the 399.00 and we were told that the shipping alone for that pool was more then the pool it self. That is when Chris told us about all the other pools and things, we came to the price and i told him that i could not afford that. He then called the home base and a price was told to us under what the list price at 30% intrest. Once the price was given and the first set of paper work was signed, they called and was offing a 15% intrest rate but the kicker was they added 5000.00 worth of up grades to get their money back. It was to late by then to cancel the pool. I feel that is company should be shut down.For fales advertisment. I want our 1000.00 refund back and I do not wish to have a pool from this company in my yard.
User925400 Send email
 
Mar 30, 2012

Bad Company

You're an idiot for signing up for something at 30% interest to begin with. That's your fault that you bought something you couldn't afford. Its people like you that have garbage credit. Don't complain about a company when you made these decisions in good conscience.
User Send email
 
Mar 29, 2012

Beware of them

On March 28, 2008 a Blue World Pools Salesman came to our house in an attempt to sell us an above ground pool, and an expensive one at that. The Pool they had advertised was a 15x24 above ground pool for $399. (Their cheep and most undesirable)Their upgrade, a 15 by 24 began at over $25, 000, with all of their frills and gguaranties. Blue World began lowering their offer, as we kept saying no. Finally after numerous "Nos" the salesman would make a call each time back to the office and his boss (Mike) would get on the phone stating another lower offer, pressuring us to buy, that was the special for that day only. The last offer was for $10, 455 which was "at cost». After 5 hours of being pressured, and the salesman always calling the boss (Mike) when we said no, and it would start all over again him trying to convince we needed to buy. So we decided to do it. The salesman drew up the contract explaining we had 3 days to cancel. If we bought a pool from them they could take our land from us, as there was a lien on our property, (For a stinking above ground swimming pool) I felt uncomfortable, the guy didn't know a whole lot about pools, plus when I logged onto the net, afterward, looking for information about Blue World Pools, 3 items down in the search were stories about Blue World Pools "A Scam" "Rip Off" crooks who would not even pay their employees. Stories from an ex-employee who said he did not get paid anything for working for them so he quit. Said customers were tricked into signing contracts, not know what % the interest would be for ffinancing, and it was almost impossible to cancel a contract, because it required a phone returned back to the customer telling the procedure for cancelling. The contract said at the bottom that it had to be cancelled by letter (To the home office in Nevada) or telegraph. Since there is no telegraph office anywhere a telegraph could not been sent. A customer can call and call being hooked up with ext. 4 and Allen's voice mail promising a call back, which never comes. After a couple of days of trying to talk to somebody about the contract, and where to mail the letter, and will it be counted if it is postmarked within 3 business days, but always being transferred to voicemail the 3 day recession period has passed and now the company wants 30% of the pool cost to cancel, since the letter didn't reach them before the 3 day grace period. This same thing happened to us, except after 8 phone calls in the am hours of March 31, being put thru to Allen's voice mail 8 times, and being suspicious due to the info on the net, & still not receiving a call back, I put a stop payment on my $1000.00 check I had given as down payment. I also typed up a letter of cancellation on March 31, faxed Blue World Pools a Copy, but also Expressed mail to them to get it the next morning, it was postmarked at 1:00 pm on 3/31. At 4:30 on 3/31 I once again tried to call dialling for ext. 8 (which seems to be the executive side of their building) got Mike, told him that I could not get any of his employees to return a phone call to me, and he transferred me to ext. 4 which then I was told that Allen was on the phone and would call me back in 30 minutes. Here it is 12 days later and I am still waiting. But I did get the upper hand, I stopped payment, expressed the cancellation letter to them, and faxed a copy as well. Even then the check, that was stopped payment was still cashed by them at their bank, and cleared my bank in a deposit on April 4th. I called last Monday, April 7th, getting the run around from 2 men at extension 8, once again being transferred to Allen's voicemail. I called straight back and asked if our contract had been cancelled, Kathleen there said it had. I told her that they had cashed a check even being notified that the contract was cancelled, instead of sending it back to me. She said they would refund me the money back, but I told her my bank had already sent it back to them, that it was of no value. I agree with the other customers that this pool company makes it almost impossible to cancel a contract, and tries to get your money. One of the other poor souls was still fighting trying to get his down payment back. My bank helped me but it cost $36 stop payment fee. Guess I got lucky, I have learned my lesson. If looking to purchase a big item from a company on the net ...CHECK IT OUT first...And don't trust Blue World Pools!!!
User925073 Send email
 
Mar 29, 2012

Beware of them

i just had the exact thing happen to me and they said they gonna put a lean on my house for what canceling my contract and not getting the pool or services from you. what makes them think we owe them money by cancelling i have contacted the bbb.org and the ftc.org they feds are now investigating this compiany BEWARE STAY AWAY FROM THEM they are criminals trying to steal money and use scare tatics to make you buy a over priced swimming pool!!

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