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Bluegreen Resorts

United States

Consumer complaints and reviews about Bluegreen Resorts

roberthuston62 Send email
 
May 22, 2018

blue green conned my wife

my wife wanted to surprise me & talked to a bluegreen rep & they got her to go & told her that it was fine & promised us a lot she said & it was all totally opposite than she tried to explain i'm just finding out about it & reealy angry.. is'nt it illegal for them to have her sign a contract without my consent, especially when it comes to property..?
Trimrogers Send email
 
Mar 5, 2017

Fast talking liars!

Unfortunately, we did not read the complaints and reviews online before we signed up. Immediately after signing up, we read all the reviews and 95% were very negative. It made me sick. We signed up on March 1, 2017 in Michigan. As soon as we got home, I prepared a letter cancelling our contract. Mail it by Certified, Signature Required and Returned Receipt Required on March 3rd, 2017. In the State of Michigan law allows 9 days to cancel for a full refund of all costs and fees. So lets see!

We signed a contract for 20000 points every other years for $23,000. 00 not including taxes fee and yearly maintenence fees. Plus, they offered a bunch of rewards/incentives/freebies. They also offered a Bluegreen Rewards Mastercard, so we used it to put $5000. down-payment. They promised us a $100. gift card if we attended a "Owner Orienation" in Charleston, SC for $49.00. We used our bank debit card for that fee....it was deducted immediately. If we can't get that back, we'll it's a cheap lesson.

We are recently retired, so the vacations seemed like a good deal. The old adage, "if it sounds too good to be true, it probably is!", applies here. We are both well educated (I have a MA) and said ahead of time we would never sign up......but we too were suckered! Looking at the math, it looks fairly good: about $200.00 per night average (This figure does not include yearly maintenance fees.) at a resort, but most reviews say they can never get rooms at the resorts. Then you get put up in a Red Roof or Days Inn. Not 4 or 5 star for sure.

Our reasons for cancellation is pretty obvious, therefore: 1. Maintenance Fees, which have no ceiling and there were several reviews reporting increases to $3000. per year, 2: Lack of availability of Resort Rooms or vacations/cruises, 3. Cost and difficulty to resell and Lastly, 4. my better judgement of timeshares.

Still waiting to find out if we are free of this headache. My advice, read the reviews online, read the contract completely and don't be tempted by the incentives.
Aceubanks Send email
 
Apr 12, 2016

Bluegreen Timeshare

We were "suckered" into buying a small timeshare a few years back - to this day we have not used it but are paying way too much to have it. Does anyone know a legit way to get out of this Bluegreen Timeshare??
LInkelrev Send email
 
Nov 6, 2015

Deception/High Pressure

Pressured into buying, promised a lot, got minimal and paying out the nose!

High pressure Sales / Kept us there for hours, pressured us to buy because rates would change
Promised around $200 in maintenance fees -- actual fees are around $700 and continue to gain
Promised to buy back contract if we couldn’t afford -- they will not
Promised timeshare would gain value -- it is worthless, sells on ebay for 50cents
Promised us a free week of vacationing every year.
Promised we got a great deal and they would sell it for us at a higher rate and we would make
Promised that scheduling would be simple and availability was good.
Promised stays in presidential suits - units were outdated
Promised we could stay at any RCI resort for 3,000 points and $25 per night./ and gave us vouchers that were worthless
jeff polson Send email
 
Jun 2, 2014

bluegreen vacations visa debit cards

Once again we are given a card to listen to their sales pitch. One hour of our time (bull) We have had to listen to 6 hours of our time while on a supposedly vacation or they would charge our credit card $150.00. My husband and I make about $41.00 dollars an hour and they give you $25.00 for going. We sat in Gatlinburg the first time for over two and half hours they gave us a $50.00 visa bluegreen vacations card but was not able to use it the card wasn't any good. We took it to Missouri to show them they told us wasn't anything they could do about it. They gave us a $25.00 one for listening to another two almost three hours presentation. It's not any good I contacted Bluegreen and was told this isn't their problem it's not their cards. Hmm Says bluegreen Vacations on the card. I kept this one as I am going to contact the better business bureau in Missouri on it and the better business bureau in Tennessee. While in Missouri we got the run around that all our problems we're someone else's fault. When we explained this they pulled out a contract we had signed. The CIA have nothing on these people. Pressure is something else with them. I was never so glad to get out of this Timeshare and will never go back into one. Thanks Bluegreen for making this such a miserable experience in every way.
User928755 Send email
 
Apr 8, 2012

Scam and cheating!

Thank GOD for this message board! It just saved me from making a bad decision with BG. Gotta love the internet!
User Send email
 
Mar 30, 2012

Scam and cheating!

My husband and I were ALMOST scammed by Bluegreen resorts. We paid 20.00 (refundable) after we listened to their PROMISED 90-minute presentation on the company (SCAM). However, my husband and I ended up there 5 and a half hours. Needless to say we signed up for their sampler plan after not being able to afford the highly priced 25,000 plan they offered first... then, 13,000 plan... that was over our budget the next plan was 5,000 which was still too high... then them FINALLY offering us the sampler plan that was 1,000 more in our price range.

We sat down to sign the paperwork that basically finalized this scam. The woman explained the details that were completely (omitted) from the conversation with the sales rep. We quickly found out when speaking with this woman who was finalizing our plan that this one-year plan (sampler) was ACTUALLY only active for 10 months because you cannot book vacations for the first 40-60 days because it takes that long to get you in the system. Then we find out all holidays and June, July & August are out as well. People on the sampler plan cannot book during these dates. So in all reality there is only a small limited time (if any) that we would be able to use these points. The topping on the cake of this story was while going through these MAJOR details left out by the sales rep. my husband asks to talk to the sales manager. The manager tells him he can help us during those times we want to go in August. He then looks over the divider and makes sure no one else is in the room and says "I'm not suppose to do this but here is my cell phone number. Call me in 3 days and we will work out the details on dates etc. Well... we left signing up for this plan. As soon as we got out of there we instantly called and told Bluegreen we changed our mind. We looked over the paperwork and saw that we had EXACTLY 3 days to write a letter to the headquarters in Florida to CANCEL THE CONTRACT. The interesting thing here is that the manager said to wait 3 days so conveniently so that it would be TOO LATE to cancel. I'm glad we read the fine print and took action. Today, 2 weeks later Bluegreen credited our account the money they took 2 weeks ago. I hope this helps you if you read this in time.

Paul & Heather.
User925450 Send email
 
Mar 30, 2012

Scam and cheating!

Okay - I was just called the other day (within 3 days) to come listen to the 90-120 tour with the Orlando option and a free cruise later. After reading these reviews, I called the number I was given by the person and was able to get through immediately and spoke to someone who took my information and said my credit card would be refunded in 7 to 10 days if not sooner. So, I will wait and see if Vacation Tour and Travel does it's part and cancels this "deal" in a timely manner. The person I spoke to was polite, did not push me with my reasons, and now I will see if this is removed from my charge card.
User192144 Send email
 
Mar 28, 2012

Scam

Hi Lets be Honest:

Let's discuss, why did you buy your timeshare and how much research did you do in advance. Or, did you go on a free weekend to get free gifts and you were tricked?

I have an idea that I might know your answer... I love reading comments from people about being "tricked" into buying. Too funny!
Send email
 
Mar 21, 2012

I would love to get rid of it

I purchased a time share from Bluegreen for Big Cedar Lodge and have never been able to stay there. They are always booked. When I tried to list it thru others, I never received any calls. They won't buy it, even for what I paid for it. They no longer rent out our points for us so we can at least make back our maintenance fees. This is not fair to the owners. We pay out the nose in purchasing the ownership and pay high maintenance fees and taxes. Does anyone know of anything we can do?
Bruce Carpenter Send email
 
Mar 21, 2012

I would love to get rid of it

I bought it willingly but just want to get rid of it. I don't care how it works, I don't care if I checked any box. I look at it like if I had smoked when I was young and than ended up with cancer 30 years later. This crap even follows you through the grave. at least with most things in life if you die its gone. Yes I screwed up and now I cant give it away. They should rename it the Hotel California. Maybe if someday I can win a major lottery ill have enough money to pay someone to take it off my hands. The voluntary ARDA-ROC-PAC is a lobbying group that keep consumers from being able to get congressional help with this. anybody want 8000 Blue-Green Points. Let me know how much you'll charge and we'll probably be able to make a deal.

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