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Bookbyte.com

United States

Consumer complaints and reviews about Bookbyte.com

User191224 Send email
 
Apr 7, 2012

Total scam

Unfortunately this is a very shady website which accepts books from unwary sellers and then refuses to honor the written contract to pay them the agreed upon amount.

After receiving no answer from them in over a month I emailed them and they said I sent them a different book than the one described, and they want me to pay them to get my book back.

Here is the email from them.

"Hello and thank you for contacting us. We have received your order; however you entered the ISBN for the student edition, which we are purchasing, but instead you sent us in an Annotated Instructor�s Copy, which has all the answers in the book. For this reason, your order has been rejected and is sitting on a shelf. If you would like the book back, please contact us at the number below to pay $5.95 for the return shipping."
User928589 Send email
 
Apr 7, 2012

Total scam

Bookbyte is a complete scam. I only wish I did research on the company prior to placing an order. I purchased a book and no were on the posting online did it mention that it was a e-book. Additionally, I get the link for the ebook only for the owner to contact me 3 days later saying that her account was hacked and she had to cancel all of her order. Then, ask me to pay her directly for the ebook and she will reshare the file with me. Here's the problem, Bookbyte has already charged me $70 for the book which I did not receive. So, I send an email addressing my concern to the company and I have not heard back since. I WILL NEVER USE THIS COMPANY AGAIN AND I WILL TELL EVERYONE I KNOW TO STAY AWAY FROM BOOKBYTE! Clearly, they DO NOT value integrity or the customer. I'm sticking with what I know: Amazon, Cheggs, etc for all of my books moving forward. The funny thing is, I'm just now noticing all of the negative comments about Bookbyte and this stuff dates back to 2007. Question, how can such an unethical business still be in business. More importantly, how does a person file a business complaint to get them out of business for good?

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