Submit a Complaint


Consumer complaints and reviews about

Booking.com_CR Send email
Feb 23, 2012

denial of feedback facilty

Hi Plasmid,

Please help us look into this for you by providing us with your booking number. Alternatively, you can contact our customer care team here:

Best regards,
Your team
Tomwqq Send email
Feb 23, 2012

denial of feedback facilty

We toured Europe for a month and stayed in a number of hotels across 10 countries and most of them were very good. Some were booked in advance through including the one really dreadful one in Gottingen - the Adesso Schweizer Hof. A long list of complaints but suffice it to say we left after the first night although had to pay for the 2 nights we had booked. The hotel advised that we were "no shows" and the reservation was cancelled. tell me that it is now impossible to leave feedback on their website about this awful hotel as we are shown as a cancelled booking. This inspite of the fact we have the invoice for the 2 nights and 1 breakfast. say they can do nothing other than have words with the hotel about their inappropriate use of the "no show" option. This is ridiculous and they should have control of their own website. It means you cannot trust the reviews on as hotels can head off any really bad ones by invoking this no show option. I cannot use again unless they can restore my confidence and they can only do this by giving me access to leave damning but honest feedback about this terrible hotel.
Plasmid22 Send email
Feb 23, 2012

denial of feedback facilty

This is a common occurrence and is party to the fraudulent behavior of some of the merchants.

We experienced the exact same situation and did absolutely nothing.

We will never use again because of this fraudulent behavior.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code



    User Registration

    Already a Complaint Board member? Log in now.
    E-mail address:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Forgot your password?
    E-mail address:
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username