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Borderlinx

United States

Consumer complaints and reviews about Borderlinx

ambient Send email
 
Dec 11, 2017

Packages delivered to Bordelinx and after 20 days still not in my suite

I have been waiting 20 days for my package to be delivered in my suite, they said they are facing a backlog issue. Their chat is useless, sometimes waiting time is 120 minutes. I need to have an immediate resolution
MelRam Send email
 
Nov 2, 2017

Scam - Please Beware

Borderlinx - Poor service. After 22 days of them being in possession of my package order 4147595 suite 1161-8531 I am still being told my shipment date is unknown because you moved locations. You charge a hefty sum and that is not reflective of efficient service. I follow up everyday and all I am told is "sorry I don't know when your package will be shipped." You have my product, take my money for shipping and don't fulfill your end. This does not sounds like a fair trade service but more like a scam taking peoples goods and money and not delivering on their end of the deal. Tired of the run around from their customer service reps. I just want my stuff and so worried I will never get it or by the time they go to ship it its either lost in the mix or damaged. Its so frustrating having to email/contact your company everyday for the last 22 days and get the same answer that they have no clue when my item will be shipped, I feel like I'm being scammed. Please stay away from Borderlinx, If you are looking for an honest, transparent, helpful and efficient service I need to go elsewhere. I have since filed a complaint with the BBB, PayPal and DHL regarding this debauchery.
FemmeAlya Send email
 
Sep 13, 2017

ripping people off

I have a shipment in my us suite that costs 105 us dollars and they wanna ship it for 289 us dollars, i have contacted them many times to no avail, they keep saying they will amend the shipping costs and yet they have done nothing.
this company is totally a scam, worst service ever.
#boycotborderlinx
FemmeAlya Send email
 
Sep 13, 2017

a company that rips people off

i have a shipment that costs 105 us dollars and thy wanna ship it for 289 us dollars that it,excluding taxes and duties, I contacted them many times and they always say they ll amend the shipping costs and they still havent, this company is totally a scam, worst service ever, and i am gonna sue them unless they release my shipment.

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