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Consumer complaints and reviews about brainhost

User687100 Send email
 
Mar 29, 2012

Site Back up

Hello Yogi123,

As your web hosting company, we are dedicated to providing you with unlimited customer support via phone and email for all of your hosting related questions. For non-hosting questions, such as questions about website development and design, we do offer unlimited email support, as well as unlimited access to our online knowledge base and training center. We also offer phone support options for website development and design questions, which you can purchase in half-hour or hour blocks. If you don't use all your time in one call, the minutes you have left will be applied to your next one. Please reach out to us using the contact information below if you need any help with your account.

Eric
Brain Host Customer Support
1-800-311-9418
support [at] brainhost.com
http://www.brainhost.com/help
User925235 Send email
 
Mar 29, 2012

Site Back up

Yea and when you do call all they say is I will put in a ticket If you want to talk on the phone to someone you have to pay for that service in thirty minute intervals if you don't pay them to talk over the phone then they only communicate via email all the tier one support does is create a ticket to give to tier two support because they are too lazy to work even though the phones barely ring half the time it's all incorrect advice but what do you expect from a company that piggy backs off of all kinds of other company's its all a scam
Positivep Send email
 
Mar 22, 2012

Site Back up

Still nothing has been done. Hanna called me maybe 10 days ago. I was not able to reach her, she left me her ext, she hasn't reached out since. You would think someone from Brainhost would reach out and acknowledge this very big mistake. The only thing I get is to pay my monthly bill...
Positivep Send email
 
Mar 17, 2012

Site Back up

Below are emails from Creative Designs;


My Creative Site Designs Feb 25
Dear Pamela, Thank you for choosing My Creative Site Designs. Your website is...
Pamela Harris

Feb 25

to My
I didn't request this...
I've had my site for over 9 months. I put a lot into it. Please find out who put this request and let me know.

Thanks
[email protected] via brainhost.com

Feb 26

to me
Hello Harris,

Thank you for contacting My Creative Site Designs.
Please let us know whether you added any information on website http://www.themabs.com/,
so that we can restore back up for your website as we have back up available for last 10 days.
If you wish to restore website then please provide us with the exact date when it was working fine.

I hope this helps. If you have any other questions or concerns, feel free to contact us.


Regards,
Terrance
My Creative Site Designs Team
[email protected]
Pamela Harris

Feb 26

to support
Hello,

I didn't add anything to my site yesterday. Will you be able to restore it back to Feb. 24th?

I would really like to know who requested my site to be rebuilt.
I'm losing money as we speak and who ever is responsible for this nightmare should be reprimanded or fired.
I have many subdomains under themabs.com. I rely on the experts, I'm no expert.

Thanks


On Sun, Feb 26, 2012 at 3:07 AM, <[email protected]> wrote:


Hello Harris,

Thank you for contacting My Creative Site Designs.
Please let us know whether you added any information on website http://www.themabs.com/,
so that we can restore back up for your website as we have back up available for last 10 days.
If you wish to restore website then please provide us with the exact date when it was working fine.

I hope this helps. If you have any other questions or concerns, feel free to contact us.


Regards,
Terrance
My Creative Site Designs Team
[email protected]


--
http://www.ThemAbs.com
[email protected] via brainhost.com

Feb 26

to me
Hello,

Thank you for contacting My Creative Site Design.

Please follow below steps :

Restore Backup From Cpanel

1. Login to your control panel using the following details :
http://domainname.com/cpanel
Username : cpanelusername
Password : globalpassword

2. Click on “R1Soft Restore Backups” listed under “Files” option of cPanel

It will redirect you to the link of our backup server

3. Click on “+” sign before” Disk Safe0”, at the left side of the window.

4. Click on “+” sign before “ / - /dev/sda3 (ext2/ext3)”.

5. Here you will find backup of your files and folder listed date wise.

6. Click on “+” sign of the particular date which you wish to restore the backup.

7. Click on “+” sign of “home”

8. If you wish to restore the whole “public_html” folder then click on the check-box before “public_html” folder and Click “Restore Selected Files “ on top right corner >> click “OK”.

9. If you wish to restore only specific files then click on it’s check box and click on "Restore Selected Files" on top right corner >> Click on Ok.

Please feel free to contact us if you have any questions or concerns.

Regards,
Sunny

My Creative Site Designs Team
[email protected]

Pamela Harris

Feb 26

to support
02/26/2012 15:26:00 CST Running Task re-queued: Host (10.32.177.252) with host ID (fc14d02f-dfe0-4fe7-b1bb-ba208eb62854) is locked by another Task.
I'm getting this message...


On Sun, Feb 26, 2012 at 10:38 AM, <[email protected]> wrote:

Hello,

Thank you for contacting My Creative Site Design.

Please follow below steps :

Restore Backup From Cpanel

1. Login to your control panel using the following details :
http://domainname.com/cpanel
Username : cpanelusername
Password : globalpassword

2. Click on “R1Soft Restore Backups” listed under “Files” option of cPanel

It will redirect you to the link of our backup server

3. Click on “+” sign before” Disk Safe0”, at the left side of the window.

4. Click on “+” sign before “ / - /dev/sda3 (ext2/ext3)”.

5. Here you will find backup of your files and folder listed date wise.

6. Click on “+” sign of the particular date which you wish to restore the backup.

7. Click on “+” sign of “home”

8. If you wish to restore the whole “public_html” folder then click on the check-box before “public_html” folder and Click “Restore Selected Files “ on top right corner >> click “OK”.

9. If you wish to restore only specific files then click on it’s check box and click on "Restore Selected Files" on top right corner >> Click on Ok.

Please feel free to contact us if you have any questions or concerns.

Regards,
Sunny
My Creative Site Designs Team
[email protected]


--
http://www.ThemAbs.com
Pamela Harris

Feb 26

to support
Hope to wake up and it was all a nightmare...:( Can't believe someone did this and worst? Gonna get away with it...


On Sun, Feb 26, 2012 at 5:21 PM, Pamela Harris <[email protected]> wrote:

02/26/2012 15:26:00 CST Running Task re-queued: Host (10.32.177.252) with host ID (fc14d02f-dfe0-4fe7-b1bb-ba208eb62854) is locked by another Task.
I'm getting this message...


On Sun, Feb 26, 2012 at 10:38 AM, <[email protected]> wrote:

Hello,

Thank you for contacting My Creative Site Design.

Please follow below steps :

Restore Backup From Cpanel

1. Login to your control panel using the following details :
http://domainname.com/cpanel
Username : cpanelusername
Password : globalpassword

2. Click on “R1Soft Restore Backups” listed under “Files” option of cPanel

It will redirect you to the link of our backup server

3. Click on “+” sign before” Disk Safe0”, at the left side of the window.

4. Click on “+” sign before “ / - /dev/sda3 (ext2/ext3)”.

5. Here you will find backup of your files and folder listed date wise.

6. Click on “+” sign of the particular date which you wish to restore the backup.

7. Click on “+” sign of “home”

8. If you wish to restore the whole “public_html” folder then click on the check-box before “public_html” folder and Click “Restore Selected Files “ on top right corner >> click “OK”.

9. If you wish to restore only specific files then click on it’s check box and click on "Restore Selected Files" on top right corner >> Click on Ok.

Please feel free to contact us if you have any questions or concerns.

Regards,
Sunny
My Creative Site Designs Team
[email protected]


--
http://www.ThemAbs.com


--
http://www.ThemAbs.com
Pamela Harris

Feb 26

to support
It's restoring now...:)

Thanks..!


On Sun, Feb 26, 2012 at 5:40 PM, Pamela Harris <[email protected]> wrote:

Hope to wake up and it was all a nightmare...:( Can't believe someone did this and worst? Gonna get away with it...


On Sun, Feb 26, 2012 at 5:21 PM, Pamela Harris <[email protected]> wrote:

02/26/2012 15:26:00 CST Running Task re-queued: Host (10.32.177.252) with host ID (fc14d02f-dfe0-4fe7-b1bb-ba208eb62854) is locked by another Task.
I'm getting this message...


On Sun, Feb 26, 2012 at 10:38 AM, <[email protected]> wrote:

Hello,

Thank you for contacting My Creative Site Design.

Please follow below steps :

Restore Backup From Cpanel

1. Login to your control panel using the following details :
http://domainname.com/cpanel
Username : cpanelusername
Password : globalpassword

2. Click on “R1Soft Restore Backups” listed under “Files” option of cPanel

It will redirect you to the link of our backup server

3. Click on “+” sign before” Disk Safe0”, at the left side of the window.

4. Click on “+” sign before “ / - /dev/sda3 (ext2/ext3)”.

5. Here you will find backup of your files and folder listed date wise.

6. Click on “+” sign of the particular date which you wish to restore the backup.

7. Click on “+” sign of “home”

8. If you wish to restore the whole “public_html” folder then click on the check-box before “public_html” folder and Click “Restore Selected Files “ on top right corner >> click “OK”.

9. If you wish to restore only specific files then click on it’s check box and click on "Restore Selected Files" on top right corner >> Click on Ok.

Please feel free to contact us if you have any questions or concerns.

Regards,
Sunny
My Creative Site Designs Team
[email protected]


--
http://www.ThemAbs.com


--
http://www.ThemAbs.com


--
http://www.ThemAbs.com
Pamela Harris

Feb 26

to support
I made the mistake and starting the restore again and I can't cancel it. It's giving this message.

Could not restore file (/home/phthemab/public_html/.htaccess_bak): 10

Cannot restore root-owned file/dir (/home/phthemab/public_html/.htaccess_bak)


On Sun, Feb 26, 2012 at 5:40 PM, Pamela Harris <[email protected]> wrote:

Hope to wake up and it was all a nightmare...:( Can't believe someone did this and worst? Gonna get away with it...


On Sun, Feb 26, 2012 at 5:21 PM, Pamela Harris <[email protected]> wrote:

02/26/2012 15:26:00 CST Running Task re-queued: Host (10.32.177.252) with host ID (fc14d02f-dfe0-4fe7-b1bb-ba208eb62854) is locked by another Task.
I'm getting this message...


On Sun, Feb 26, 2012 at 10:38 AM, <[email protected]> wrote:

Hello,

Thank you for contacting My Creative Site Design.

Please follow below steps :

Restore Backup From Cpanel

1. Login to your control panel using the following details :
http://domainname.com/cpanel
Username : cpanelusername
Password : globalpassword

2. Click on “R1Soft Restore Backups” listed under “Files” option of cPanel

It will redirect you to the link of our backup server

3. Click on “+” sign before” Disk Safe0”, at the left side of the window.

4. Click on “+” sign before “ / - /dev/sda3 (ext2/ext3)”.

5. Here you will find backup of your files and folder listed date wise.

6. Click on “+” sign of the particular date which you wish to restore the backup.

7. Click on “+” sign of “home”

8. If you wish to restore the whole “public_html” folder then click on the check-box before “public_html” folder and Click “Restore Selected Files “ on top right corner >> click “OK”.

9. If you wish to restore only specific files then click on it’s check box and click on "Restore Selected Files" on top right corner >> Click on Ok.

Please feel free to contact us if you have any questions or concerns.

Regards,
Sunny
My Creative Site Designs Team
[email protected]


--
http://www.ThemAbs.com


--
http://www.ThemAbs.com


--
http://www.ThemAbs.com


--
http://www.ThemAbs.com
[email protected] via brainhost.com

Feb 27

to me
Hello Harris,

Thank you for contacting My Creative Site Designs.
I am escalating your issue to our senior administrators so that they can assist you further. We will keep you posted as soon as we get an update.


Regards,
Terrance

My Creative Site Designs Team
[email protected]

[email protected] via brainhost.com

Feb 27

to me

--
Hello Pamela,

Thank you for contacting us.

I have gone through your issue, could you please reply back with the domain name which you want to rebuild
so that we can assist you further .

Please feel free to contact us with any additional questions or concerns.

Regards,
Aaron
My Creative Site Designs Team
[email protected]

My Creative Site Designs [email protected] via app1.brainhost.com

Feb 27

to me

Dear Pamela,

Thank you for choosing My Creative Site Designs. Your website is ready! Your website location is http://www.themabs.com/

STOP READ THIS FIRST!

Below you will find the login information for the admin panel of your site:

WORDPRESS ADMIN PANEL:
====================
http://themabs.com/wp-admin/
Username: phthemab
Password: SWFKNzU2Vk
====================

To access the WordPress admin panel of your website, simply add /wp-admin to the end of your URL. For example, if your URL is www.mysite.com, you can access the WordPress admin panel by typing in www.mysite.com/wp-admin and then logging in with your username and password.

Your next step is to set up your AdSense account. Click on the link below and watch the short video we've prepared for you. This video is also available in PDF format on the same page. Completing this step is necessary for you to monetize your new website so you can start making money right away!

http://www.mycreativesitedesigns.com/adsense-setup/

As a special bonus today, we're also giving you a complimentary membership to Site Building Center, where you can find all of the training materials and tutorials you need to help you promote your new site and start making money. Here are your login details:

SiteBuildingCenter.com
Username: vipuser
Password: myvipaccess

We strongly recommend you visit Site Building Center and take advantage of the training materials there – they are specifically designed for new website owners and can answer many of your questions about managing, marketing, and monetizing your new website. Every tutorial comes in both a video and PDF format, and you should utilize both options because they are meant to supplement each other, and you’ll find useful information in both formats.

Congratulations on receiving your new website!

To your success,

The My Creative Site Designs Team
Pamela Harris

Feb 28

to support
OMG! I ASKED YOU NOT TO LET BRAINHOST TOUCH MY SITE. IT'S BEEN RESTORED AGAIN!!! OMG!


On Mon, Feb 27, 2012 at 3:54 AM, <[email protected]> wrote:


Hello Harris,

Thank you for contacting My Creative Site Designs.
I am escalating your issue to our senior administrators so that they can assist you further. We will keep you posted as soon as we get an update.


Regards,
Terrance
My Creative Site Designs Team
[email protected]


--
http://www.ThemAbs.com
[email protected] via brainhost.com

Feb 28

to me
Hello,

According to ticket 549013 we have restored your websites from the date Feb. 24, 2012. If you wish that is not the content that you want then please provide us any other date on which the website was working fine. We will restore the data from that date.

Please note we have the backup available of your account on the server for last 10 days only.


Please feel free to contact us with any additional questions or concerns.
--
Regards,
Sam
Brain Host Customer Support
1-800-311-9418
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/

Pamela Harris

Feb 28

to support
Is this some kind of joke? Where are my wwebsites? Take a look for yourself.


On Tue, Feb 28, 2012 at 3:27 AM, <[email protected]> wrote:

Hello,

According to ticket 549013 we have restored your websites from the date Feb. 24, 2012. If you wish that is not the content that you want then please provide us any other date on which the website was working fine. We will restore the data from that date.

Please note we have the backup available of your account on the server for last 10 days only.

Please feel free to contact us with any additional questions or concerns.
--
Regards,
Sam
Brain Host Customer Support
1-800-311-9418
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/


--
http://www.ThemAbs.com
[email protected] via brainhost.com

Mar 3

to me
Hello,

Thank you for contacting Brain Host.

I am sorry for the inconvenience caused to you. I have checked your issue, and found that there are multiple tickets you have open for website http://www.themabs.com
As per ticket 549013 your website has already been restored from the date Feb. 24, 2012 by our senior Admins. If you wish that is not the content that you want then please provide us the exact date on which the website was working fine. We will restore the data from that date.

Please note we have the backup available of your account on the server for last 10 days only.

Please feel free to contact us if you have any questions or concerns.

Regards,
Amy

My Creative Site Designs Team
[email protected]
themabs.jpg themabs.jpg
290K View Share Download
Pamela Harris

Mar 3

to support
I don't see what you see. This issue has been going on long enough now. I never asked to have my site REBUILT, that's first. Second, My site was working fine on the 25th @ 8a.m. Please store to there. Otherwise, PLEASE RESTORE BY GOING BACK A DAY EACH TIME IT DOESN'T RESTORE.
[email protected] via brainhost.com

Mar 3 (13 days ago)

to me
Dear Pamela,

Thank you for contacting My Creative Site Designs.

I have also checked your website themabs.com. It is working fine. An attachment to this email carries the verification of the same. Please confirm us if you want us to restore your website as on 25th Feb so that we can go ahead and also check the link:

http://whatismyip.com/


Please feel free to contact us if you have any questions or concerns.

Regards,

--
Alex

My Creative Site Designs Team
[email protected]
themabs.jpg themabs.jpg
247K View Share Download
Pamela Harris

Mar 4 (13 days ago)

to support
Wow! We are at day number 9 and the content and site themabs.com still has not been restored. Brainhost can only go back 10 days, get what I'm saying? My site was last working correctly was 25 Feb. 2012 @ 8:30 am.
I have numerous emails from you stating that my site is working okay. Actually, the shot below is the shell of what no longer is. Click on to one of the pages. It will revert back to what you built on 25th Feb. 2012
That is only a screen shot of the home page. Where is all the content? Brainhost says they have my site backed up, up to 10 days. Brainhost, for 8 days now, has been sending me a screen shot of my site saying they have restored it. This is so not true. I have lost a lot of money because the content on this rebuilt site, that I did not request, does not match. I will keep trying to get someone who knows how to correct this very, very, big problem. Up until the last day...6 Feb. 2012
After that date, there's no more that can be done. Don't let it be found that this is a sabotage.
I will hire myself a lawyer.

If there is someone at Brainhost that can fix this very, very, big problem, send this problem to that person and let that person show everyone, who's having issues with Brainhost at this time, that there are competent people working for Brainhost.

Thank you in advance


On Sat, Mar 3, 2012 at 9:20 PM, <[email protected]> wrote:

Dear Pamela,

Thank you for contacting My Creative Site Designs.

I have also checked your website themabs.com. It is working fine. An attachment to this email carries the verification of the same. Please confirm us if you want us to restore your website as on 25th Feb so that we can go ahead and also check the link:

http://whatismyip.com/

Please feel free to contact us if you have any questions or concerns.

Regards,

--
Alex

My Creative Site Designs Team
[email protected]


--
http://www.ThemAbs.com
Pamela Harris

Mar 4 (13 days ago)

to support
Restore my site back to 25th Feb. @ 8am EST
OMG..
Thank you again...


On Sun, Mar 4, 2012 at 1:59 PM, Pamela Harris <[email protected]> wrote:

Wow! We are at day number 9 and the content and site themabs.com still has not been restored. Brainhost can only go back 10 days, get what I'm saying? My site was last working correctly was 25 Feb. 2012 @ 8:30 am.
I have numerous emails from you stating that my site is working okay. Actually, the shot below is the shell of what no longer is. Click on to one of the pages. It will revert back to what you built on 25th Feb. 2012
That is only a screen shot of the home page. Where is all the content? Brainhost says they have my site backed up, up to 10 days. Brainhost, for 8 days now, has been sending me a screen shot of my site saying they have restored it. This is so not true. I have lost a lot of money because the content on this rebuilt site, that I did not request, does not match. I will keep trying to get someone who knows how to correct this very, very, big problem. Up until the last day...6 Feb. 2012
After that date, there's no more that can be done. Don't let it be found that this is a sabotage.
I will hire myself a lawyer.

If there is someone at Brainhost that can fix this very, very, big problem, send this problem to that person and let that person show everyone, who's having issues with Brainhost at this time, that there are competent people working for Brainhost.

Thank you in advance


On Sat, Mar 3, 2012 at 9:20 PM, <[email protected]> wrote:

Dear Pamela,

Thank you for contacting My Creative Site Designs.

I have also checked your website themabs.com. It is working fine. An attachment to this email carries the verification of the same. Please confirm us if you want us to restore your website as on 25th Feb so that we can go ahead and also check the link:

http://whatismyip.com/

Please feel free to contact us if you have any questions or concerns.

Regards,

--
Alex

My Creative Site Designs Team
[email protected]


--
http://www.ThemAbs.com


--
http://www.ThemAbs.com
Pamela Harris

Mar 4 (12 days ago)

to support
This is one of my sites on BRAINHOST!

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

This is unbelievable...


On Sun, Mar 4, 2012 at 2:01 PM, Pamela Harris <[email protected]> wrote:

Restore my site back to 25th Feb. @ 8am EST
OMG..
Thank you again...


On Sun, Mar 4, 2012 at 1:59 PM, Pamela Harris <[email protected]> wrote:

Wow! We are at day number 9 and the content and site themabs.com still has not been restored. Brainhost can only go back 10 days, get what I'm saying? My site was last working correctly was 25 Feb. 2012 @ 8:30 am.
I have numerous emails from you stating that my site is working okay. Actually, the shot below is the shell of what no longer is. Click on to one of the pages. It will revert back to what you built on 25th Feb. 2012
That is only a screen shot of the home page. Where is all the content? Brainhost says they have my site backed up, up to 10 days. Brainhost, for 8 days now, has been sending me a screen shot of my site saying they have restored it. This is so not true. I have lost a lot of money because the content on this rebuilt site, that I did not request, does not match. I will keep trying to get someone who knows how to correct this very, very, big problem. Up until the last day...6 Feb. 2012
After that date, there's no more that can be done. Don't let it be found that this is a sabotage.
I will hire myself a lawyer.

If there is someone at Brainhost that can fix this very, very, big problem, send this problem to that person and let that person show everyone, who's having issues with Brainhost at this time, that there are competent people working for Brainhost.

Thank you in advance


On Sat, Mar 3, 2012 at 9:20 PM, <[email protected]> wrote:

Dear Pamela,

Thank you for contacting My Creative Site Designs.

I have also checked your website themabs.com. It is working fine. An attachment to this email carries the verification of the same. Please confirm us if you want us to restore your website as on 25th Feb so that we can go ahead and also check the link:

http://whatismyip.com/

Please feel free to contact us if you have any questions or concerns.

Regards,

--
Alex

My Creative Site Designs Team
[email protected]


--
http://www.ThemAbs.com


--
http://www.ThemAbs.com


--
http://www.ThemAbs.com
[email protected] via brainhost.com

Mar 5 (12 days ago)

to me
Hello Pamela,

Thank you for contacting us.

I have checked your website : http://www.themabs.com/ and it is working fine at my end. All pages are loading instantly without any problem.
An attachment carries the verification of the same.

Please try to access your site in mega proxy at following link:

http://www.megaproxy.com/freesurf/

Enter your domain and click on surf button. Your site is loading fine in mega proxy also.

Before accessing your website, we would request you to clear your browser cache, delete cookies in Internet Explorer by clicking "Tools" >> "Internet Options" >> "Browsing History" >> "Delete" button.

You can also flush your local DNS using the command mentioned below:

Go to command prompt(Start >> Run >> cmd) and enter following command:

ipconfig /flushdns

If you have any router at your end, then please reboot it. Also provide us the IP address of your local machine. Browse the following URL to know your IP address:

http://wanip.org


Please feel free to contact us if you have any questions or concerns.

--
Regards,
Anthony
Brain Host Customer Support
1-800-311-9418
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com

website.JPG website.JPG
114K View Share Download
Pamela Harris

Mar 5 (12 days ago)

to support
SERVICE ERROR

AN ERROR HAS OCCURRED WHILE PROCESSING YOUR REQUEST:

http://www.themabs.com/category/abs/

PLEASE NOTE THE ERROR DETAILS BELOW:

HTTP error code: Not found

Please check your spelling. This website may also have moved, shut down, or been restricted by the
Megaproxy™ introductory service.

All you're doing is sending me screen shot. You're not investigating to find out if my site is really up and running. One more day, and my site will not be recoverable.


On Mon, Mar 5, 2012 at 4:21 AM, <[email protected]> wrote:

Hello Pamela,

Thank you for contacting us.

I have checked your website : http://www.themabs.com/ and it is working fine at my end. All pages are loading instantly without any problem.
An attachment carries the verification of the same.

Please try to access your site in mega proxy at following link:

http://www.megaproxy.com/freesurf/

Enter your domain and click on surf button. Your site is loading fine in mega proxy also.

Before accessing your website, we would request you to clear your browser cache, delete cookies in Internet Explorer by clicking "Tools" >> "Internet Options" >> "Browsing History" >> "Delete" button.

You can also flush your local DNS using the command mentioned below:

Go to command prompt(Start >> Run >> cmd) and enter following command:

ipconfig /flushdns

If you have any router at your end, then please reboot it. Also provide us the IP address of your local machine. Browse the following URL to know your IP address:

http://wanip.org

Please feel free to contact us if you have any questions or concerns.

--
Regards,
Anthony
Brain Host Customer Support
1-800-311-9418
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com


--
http://www.ThemAbs.com
[email protected] via brainhost.com

Mar 5 (11 days ago)

to me
Hello Pamela,

I am writing to follow up on your issue with the categories not working. Our Tier 2 Team fixed the issue, and your categories work perfectly now. I was going to attempt to call you, but my outbound service is currently experiencing some difficulties. If you are still having problems, feel free to update this ticket so that we have it documented and can take the issues as they come.

You can also call back in and speak with one of our reps and have them notate any problems you have, so our technical team can have the errors and fix them for you as fast as possible.

Please check and confirm,

Regards,
--
Kevin S.
Brain Host Customer Support
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/
Pamela Harris

Mar 6 (11 days ago)

to support
Hello Kevin, I see you have fixed the header on my site. This is not the header I had and I'm still missing all my original categories ect...


On Mon, Mar 5, 2012 at 5:15 PM, <[email protected]> wrote:

Hello Pamela,

I am writing to follow up on your issue with the categories not working. Our Tier 2 Team fixed the issue, and your categories work perfectly now. I was going to attempt to call you, but my outbound service is currently experiencing some difficulties. If you are still having problems, feel free to update this ticket so that we have it documented and can take the issues as they come.

You can also call back in and speak with one of our reps and have them notate any problems you have, so our technical team can have the errors and fix them for you as fast as possible.

Please check and confirm,

Regards,
--
Kevin S.
Brain Host Customer Support
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/


--
http://www.ThemAbs.com
[email protected] via brainhost.com

Mar 6 (11 days ago)

to me
Hello Pamela,

Thank you for contacting us.

I have gone through your website http://www.themabs.com/ . In order to resolve this issue, we will have to restore your website from the available backup.Please confirm back if you wish to restore the website

Please note that we have the backup of the last 10 days for your account on our server.

Please feel free to contact us with any additional questions or concerns.

Regards,
Aaron

My Creative Site Designs Team
[email protected]
Positivep Send email
 
Mar 17, 2012

Site Back up

Below are emails to and from Brainhost staff.
These are just a few, I have many more. This is how Brainhost helps their customers.
It's time to pay for my monthly services. What do you think I should do? If I don't pay Brainhost won't hesitate to suspend my services.
I will find out who cause me this hardship. Until the day I die. I put soooo much work in for someone to do this...

Pamela Harris

Mar 7 (10 days ago)

to priority
Hello Tess, You can call me @ 2pm...


On Tue, Mar 6, 2012 at 10:04 PM, <[email protected]> wrote:

Hi Pamela,

My name is Tess and I work here with Erica. She asked me to follow up with you regarding your website themabs.com. I apologize for the errors on your site. I am working directly with a tech supervisor to get this fixed.

I would like to set up a time to speak with you over the phone. I am in Wednesday from 2-11 PM EST. Would there be a good time to reach you?

If you prefer to converse through email just let me know.

Again, thank you so much for your patience and understanding.
--
Tess
Brain Host Customer Support
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/


--
http://www.ThemAbs.com
[email protected]

Mar 7 (10 days ago)

to me
Hello,

I received your email, and I am happy to assist you with any questions or concerns you may have. A member of our Customer Support team will respond to your ticket as soon as possible.

Sincerely,

Allison
Brian Host Customer Support
Pamela Harris

Mar 7 (9 days ago)

to support
Tess, I'm trying to contact you to find out if the warnings that I am seeing on a few of my sites were because you were maybe working on the problem I'm having.


On Wed, Mar 7, 2012 at 11:06 AM, <[email protected]> wrote:

Hello,

I received your email, and I am happy to assist you with any questions or concerns you may have. A member of our Customer Support team will respond to your ticket as soon as possible.

Sincerely,

Allison
Brian Host Customer Support


[email protected]

Mar 8 (8 days ago)

to me
Pamela,

We are working on the website. We are having some technical difficulties with the website, and are attempting to restore it to a previously working version so that we can make the necessary updates. I understand you want the website to be green, and for all of the categories to work. All that can be done, once we overcome the technical errors we have been receiving. Our technical team is on the issue, and will update us accordingly, it just may not be until tomorrow.

However, what I can do is update you tomorrow, possibly by reaching out via phone call to communicate some of the issues you have with the site so we can get it working the way you want it to be.

Your patience is appreciated, and your issue will be fixed, we are just sort of on an uphill climb at this moment. You will hear from myself, Kevin; or Erica or Tess to inform you of what's going on.

We will talk then,

Warmest regards,

--
Kevin S.
Brain Host Customer Support
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/

Pamela Harris

Mar 8 (8 days ago)

to priority
Okay,
Thanks Kevin...:)


On Thu, Mar 8, 2012 at 5:09 PM, <[email protected]> wrote:

Pamela,

We are working on the website. We are having some technical difficulties with the website, and are attempting to restore it to a previously working version so that we can make the necessary updates. I understand you want the website to be green, and for all of the categories to work. All that can be done, once we overcome the technical errors we have been receiving. Our technical team is on the issue, and will update us accordingly, it just may not be until tomorrow.

However, what I can do is update you tomorrow, possibly by reaching out via phone call to communicate some of the issues you have with the site so we can get it working the way you want it to be.

Your patience is appreciated, and your issue will be fixed, we are just sort of on an uphill climb at this moment. You will hear from myself, Kevin; or Erica or Tess to inform you of what's going on.

We will talk then,

Warmest regards,
--
Kevin S.
Brain Host Customer Support
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/


[email protected]

Mar 9 (8 days ago)

to me
Hello Pamela,

I was able to get the site back and functional. Please check out your site, you may want us to change the header, but we got the background to be green and all the categories to work. If you would like us to make any more changes, please let us know. Your WP-admin login information is below:

Global Username: phthemab
Global Password: 1258red

There you can go in and make any changes you want to right away.

Let us know if you need anything else.


Regards,
--
Kevin S.
Brain Host Customer Support
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/

Pamela Harris

Mar 9 (8 days ago)

to priority
I see you were no able to restore the content. That's my big concern. I have over 300 posts out there that when you click on them, get the 404 error. That's not a good thing...:(


On Fri, Mar 9, 2012 at 9:56 AM, <[email protected]> wrote:

Hello Pamela,

I was able to get the site back and functional. Please check out your site, you may want us to change the header, but we got the background to be green and all the categories to work. If you would like us to make any more changes, please let us know. Your WP-admin login information is below:

Global Username: phthemab
Global Password: 1258red

There you can go in and make any changes you want to right away.

Let us know if you need anything else.

Regards,
--
Kevin S.
Brain Host Customer Support
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/


Pamela Harris

Mar 9 (8 days ago)

to priority
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.


Been getting this since yesterday. This is really sad. I'm losing money and I can't afford to move my sites yet...smh


On Fri, Mar 9, 2012 at 11:14 AM, Pamela Harris <[email protected]> wrote:

I see you were no able to restore the content. That's my big concern. I have over 300 posts out there that when you click on them, get the 404 error. That's not a good thing...:(


On Fri, Mar 9, 2012 at 9:56 AM, <[email protected]> wrote:

Hello Pamela,

I was able to get the site back and functional. Please check out your site, you may want us to change the header, but we got the background to be green and all the categories to work. If you would like us to make any more changes, please let us know. Your WP-admin login information is below:

Global Username: phthemab
Global Password: 1258red

There you can go in and make any changes you want to right away.

Let us know if you need anything else.

Regards,
--
Kevin S.
Brain Host Customer Support
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/


[email protected]

Mar 9 (8 days ago)

to me
Hello Pamela,

I have to apologize. I just heard from our Tier 2 Technical Team that our servers are experiencing some difficulties, which is why we cannot restore the site at this time. I have forwarded the issue to the Supervisor and as soon as our servers are back up running normally, we will try to get your site restored to the requested date of 2/24/2012. Once that happens, all should fall into place. Then, if we still have issues with categories and the color, we can make those changes in a snap. Hopefully this will bring back your lost posts.

I will monitor the progress of the servers/your site restore, and make sure everything gets handled as quickly as possibly while still delivering the most efficient results.


Regards,
--
Kevin S.
Brain Host Customer Support
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/

Pamela Harris

Mar 9 (7 days ago)

to priority
If you're not able to restore my site back to the 24th of Feb. I have a back up on my computer from Oct. Wou;d be able to assist me in uploaded it?


On Fri, Mar 9, 2012 at 2:46 PM, <[email protected]> wrote:

Hello Pamela,

I have to apologize. I just heard from our Tier 2 Technical Team that our servers are experiencing some difficulties, which is why we cannot restore the site at this time. I have forwarded the issue to the Supervisor and as soon as our servers are back up running normally, we will try to get your site restored to the requested date of 2/24/2012. Once that happens, all should fall into place. Then, if we still have issues with categories and the color, we can make those changes in a snap. Hopefully this will bring back your lost posts.

I will monitor the progress of the servers/your site restore, and make sure everything gets handled as quickly as possibly while still delivering the most efficient results.

Regards,
--
Kevin S.
Brain Host Customer Support
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/


Pamela Harris

Mar 10 (7 days ago)

to priority
I'm getting this today...


Warning: session_start() [function.session-start]: open(/tmp/sess_c2d256c375d16583c35eede86842dcb9, O_RDWR) failed: No space left on device (28) in /home/phthemab/public_html/truthaboutabs/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php on line 8

Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at /home/phthemab/public_html/truthaboutabs/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php:8) in /home/phthemab/public_html/truthaboutabs/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php on line 8

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/phthemab/public_html/truthaboutabs/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php:8) in /home/phthemab/public_html/truthaboutabs/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php on line 8

Warning: Cannot modify header information - headers already sent by (output started at /home/phthemab/public_html/truthaboutabs/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php:8) in /home/phthemab/public_html/truthaboutabs/wp-includes/pluggable.php on line 934

Warning: Unknown: open(/tmp/sess_c2d256c375d16583c35eede86842dcb9, O_RDWR) failed: No space left on device (28) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0


On Fri, Mar 9, 2012 at 4:55 PM, Pamela Harris <[email protected]> wrote:

If you're not able to restore my site back to the 24th of Feb. I have a back up on my computer from Oct. Wou;d be able to assist me in uploaded it?

On Fri, Mar 9, 2012 at 2:46 PM, <[email protected]> wrote:

Hello Pamela,

I have to apologize. I just heard from our Tier 2 Technical Team that our servers are experiencing some difficulties, which is why we cannot restore the site at this time. I have forwarded the issue to the Supervisor and as soon as our servers are back up running normally, we will try to get your site restored to the requested date of 2/24/2012. Once that happens, all should fall into place. Then, if we still have issues with categories and the color, we can make those changes in a snap. Hopefully this will bring back your lost posts.

I will monitor the progress of the servers/your site restore, and make sure everything gets handled as quickly as possibly while still delivering the most efficient results.

Regards,
--
Kevin S.
Brain Host Customer Support
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/


Pamela Harris

Mar 11 (5 days ago)

to priority
Today...


Warning: session_start() [function.session-start]: open(/tmp/sess_590faea9f63e786e785f9aa362d85986, O_RDWR) failed: No space left on device (28) in /home/phthemab/public_html/Yoga-guide/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php on line 8

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/phthemab/public_html/Yoga-guide/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php:8) in /home/phthemab/public_html/Yoga-guide/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php on line 8

Warning: Cannot modify header information - headers already sent by (output started at /home/phthemab/public_html/Yoga-guide/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php:8) in /home/phthemab/public_html/Yoga-guide/wp-content/plugins/wp-super-cache/wp-cache-phase2.php on line 76


On Sat, Mar 10, 2012 at 11:35 AM, Pamela Harris <[email protected]> wrote:

I'm getting this today...


Warning: session_start() [function.session-start]: open(/tmp/sess_c2d256c375d16583c35eede86842dcb9, O_RDWR) failed: No space left on device (28) in /home/phthemab/public_html/truthaboutabs/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php on line 8

Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at /home/phthemab/public_html/truthaboutabs/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php:8) in /home/phthemab/public_html/truthaboutabs/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php on line 8

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/phthemab/public_html/truthaboutabs/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php:8) in /home/phthemab/public_html/truthaboutabs/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php on line 8

Warning: Cannot modify header information - headers already sent by (output started at /home/phthemab/public_html/truthaboutabs/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php:8) in /home/phthemab/public_html/truthaboutabs/wp-includes/pluggable.php on line 934

Warning: Unknown: open(/tmp/sess_c2d256c375d16583c35eede86842dcb9, O_RDWR) failed: No space left on device (28) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0


On Fri, Mar 9, 2012 at 4:55 PM, Pamela Harris <[email protected]> wrote:

If you're not able to restore my site back to the 24th of Feb. I have a back up on my computer from Oct. Wou;d be able to assist me in uploaded it?

On Fri, Mar 9, 2012 at 2:46 PM, <[email protected]> wrote:

Hello Pamela,

I have to apologize. I just heard from our Tier 2 Technical Team that our servers are experiencing some difficulties, which is why we cannot restore the site at this time. I have forwarded the issue to the Supervisor and as soon as our servers are back up running normally, we will try to get your site restored to the requested date of 2/24/2012. Once that happens, all should fall into place. Then, if we still have issues with categories and the color, we can make those changes in a snap. Hopefully this will bring back your lost posts.

I will monitor the progress of the servers/your site restore, and make sure everything gets handled as quickly as possibly while still delivering the most efficient results.

Regards,
--
Kevin S.
Brain Host Customer Support
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/


[email protected]

Mar 12 (5 days ago)

to me
Hello Pamela,

Hope you had a good weekend. Looks like we were able to restore your site to February 24th, I can see custom advertisements and the different categories. Could you provide some information about how you are getting those errors? What steps are you taking to get to the point where you receive the errors? That would help us better determine the issue, as we can have our Technical Team troubleshoot how and why you are getting those errors.

Hope to hear from you soon,


Regards,
--
Kevin S.
Brain Host Customer Support
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/

Pamela Harris

Mar 12 (5 days ago)

to priority
I had a great weekend. I gave up on the possibility of restoring my site back to the 24th. The person that did this made SURE this could not be done. Thank him for me. Just not gonna happen. This is not what my site looked like on the 24th. I will take it from here.

Thank you Kevin


On Mon, Mar 12, 2012 at 9:20 AM, <[email protected]> wrote:

Hello Pamela,

Hope you had a good weekend. Looks like we were able to restore your site to February 24th, I can see custom advertisements and the different categories. Could you provide some information about how you are getting those errors? What steps are you taking to get to the point where you receive the errors? That would help us better determine the issue, as we can have our Technical Team troubleshoot how and why you are getting those errors.

Hope to hear from you soon,

Regards,
--
Kevin S.
Brain Host Customer Support
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/


[email protected]

Mar 12 (5 days ago)

to me
Hello Pamela,

I apologize, and hope you didn't lose too much work. I did check out the site, it looks good, advertisements are there, back on the right track. Please let us know if we may be any more assistance to you, we can help discover where those tricky errors come from. I will put this ticket in our Tier 2 queue, so if you respond with any of the error messages, someone from that team will be able to look into the issue right away.

Thank you!

--
Kevin S.
Brain Host Customer Support
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/

Pamela Harris

Mar 12 (5 days ago)

to support
I lost over 300 posts plus ads... I've lost money. I've lost reputation. I've lost...


On Mon, Mar 12, 2012 at 9:47 AM, <[email protected]> wrote:

Hello Pamela,

I apologize, and hope you didn't lose too much work. I did check out the site, it looks good, advertisements are there, back on the right track. Please let us know if we may be any more assistance to you, we can help discover where those tricky errors come from. I will put this ticket in our Tier 2 queue, so if you respond with any of the error messages, someone from that team will be able to look into the issue right away.

Thank you!
--
Kevin S.
Brain Host Customer Support
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/


[email protected]

Mar 12 (5 days ago)

to me
Dear Pamela,

I apologize for all the errors you have been receiving. I have contacted by phone and left a voicemail.

I am one of the team leads at Brain Host, and would like to discuss your site, themabs.com.

I am in the office from 8am EST - 4:30pm EST, Monday- Friday. You can contact me at 1.800.311.9418 Ext 502.

I look forward to speaking with you.

Thank you,

--
Hana
Brain Host Customer Support
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/

Pamela Harris

Mar 12 (4 days ago)

to support
Still getting this...


Warning: session_start() [function.session-start]: open(/tmp/sess_1f76488ab711055b0707a994f714780f, O_RDWR) failed: No space left on device (28) in /home/phthemab/public_html/truth-about-absx.com/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php on line 8

Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at /home/phthemab/public_html/truth-about-absx.com/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php:8) in /home/phthemab/public_html/truth-about-absx.com/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php on line 8

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/phthemab/public_html/truth-about-absx.com/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php:8) in /home/phthemab/public_html/truth-about-absx.com/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php on line 8

Warning: Cannot modify header information - headers already sent by (output started at /home/phthemab/public_html/truth-about-absx.com/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php:8) in /home/phthemab/public_html/truth-about-absx.com/wp-includes/pluggable.php on line 866

Warning: Unknown: open(/tmp/sess_1f76488ab711055b0707a994f714780f, O_RDWR) failed: No space left on device (28) in Unknown on line 0


Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0

On Mon, Mar 12, 2012 at 3:53 PM, <[email protected]> wrote:

Dear Pamela,

I apologize for all the errors you have been receiving. I have contacted by phone and left a voicemail.

I am one of the team leads at Brain Host, and would like to discuss your site, themabs.com.

I am in the office from 8am EST - 4:30pm EST, Monday- Friday. You can contact me at 1.800.311.9418 Ext 502.

I look forward to speaking with you.

Thank you,
--
Hana
Brain Host Customer Support
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/


Pamela Harris

Mar 13 (3 days ago)

to support


Warning: session_start() [function.session-start]: open(/tmp/sess_4318cdf354a8665aeed4d079fbebf0a8, O_RDWR) failed: No space left on device (28) in /home/phthemab/public_html/Yoga-guide/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php on line 8

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/phthemab/public_html/Yoga-guide/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php:8) in /home/phthemab/public_html/Yoga-guide/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php on line 8

Warning: Cannot modify header information - headers already sent by (output started at /home/phthemab/public_html/Yoga-guide/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php:8) in /home/phthemab/public_html/Yoga-guide/wp-includes/pluggable.php on line 866

Warning: Unknown: open(/tmp/sess_4318cdf354a8665aeed4d079fbebf0a8, O_RDWR) failed: No space left on device (28) in Unknown on line 0


Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0

On Mon, Mar 12, 2012 at 7:20 PM, Pamela Harris <[email protected]> wrote:


Still getting this...


Warning: session_start() [function.session-start]: open(/tmp/sess_1f76488ab711055b0707a994f714780f, O_RDWR) failed: No space left on device (28) in /home/phthemab/public_html/truth-about-absx.com/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php on line 8

Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at /home/phthemab/public_html/truth-about-absx.com/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php:8) in /home/phthemab/public_html/truth-about-absx.com/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php on line 8

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/phthemab/public_html/truth-about-absx.com/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php:8) in /home/phthemab/public_html/truth-about-absx.com/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php on line 8

Warning: Cannot modify header information - headers already sent by (output started at /home/phthemab/public_html/truth-about-absx.com/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php:8) in /home/phthemab/public_html/truth-about-absx.com/wp-includes/pluggable.php on line 866

Warning: Unknown: open(/tmp/sess_1f76488ab711055b0707a994f714780f, O_RDWR) failed: No space left on device (28) in Unknown on line 0


Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0

On Mon, Mar 12, 2012 at 3:53 PM, <[email protected]> wrote:

Dear Pamela,

I apologize for all the errors you have been receiving. I have contacted by phone and left a voicemail.

I am one of the team leads at Brain Host, and would like to discuss your site, themabs.com.

I am in the office from 8am EST - 4:30pm EST, Monday- Friday. You can contact me at 1.800.311.9418 Ext 502.

I look forward to speaking with you.

Thank you,
--
Hana
Brain Host Customer Support
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/


[email protected]

Mar 15 (2 days ago)

to me
Hi Pamela,

I have checked the site but, didn't get any error messages. If you are getting the error messages for your addon domain or subdomain, then, please provide us the steps to replicate the error message. So, that we can thoroughly investigate the issue.

Also, I can see that the posts are properly seen in the categories.

--
Regards,

Rueben
Brain Host Customer Support
1-800-311-9418
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainho

Pamela Harris

8:14 PM (16 hours ago)

to support
I'm getting tis when I try to access by wp admin


Warning: session_start() [function.session-start]: open(/tmp/sess_72ef417d45ab0af5af2c73541284f970, O_RDWR) failed: No space left on device (28) in /home/phthemab/myiphone5specs.com/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php on line 8

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/phthemab/myiphone5specs.com/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php:8) in /home/phthemab/myiphone5specs.com/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php on line 8

Warning: Cannot modify header information - headers already sent by (output started at /home/phthemab/myiphone5specs.com/wp-content/plugins/wp-custom-admin-bar/custom-admin-bar-functions.php:8) in /home/phthemab/myiphone5specs.com/wp-includes/pluggable.php on line 866

Warning: Unknown: open(/tmp/sess_72ef417d45ab0af5af2c73541284f970, O_RDWR) failed: No space left on device (28) in Unknown on line 0


Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0

These are not subdomains...

Did Brainhost get their money this month?

I'm just wondering...
Guess my site will be suspended...
What a nightmare...


On Thu, Mar 15, 2012 at 4:08 AM, <[email protected]> wrote:

Hi Pamela,

I have checked the site but, didn't get any error messages. If you are getting the error messages for your addon domain or subdomain, then, please provide us the steps to replicate the error message. So, that we can thoroughly investigate the issue.

Also, I can see that the posts are properly seen in the categories.
--
Regards,

Rueben
Brain Host Customer Support
1-800-311-9418
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainho
Brain Host Send email
 
Mar 12, 2012

Site Back up

Ok, I've passed this information on to our Customer Support Director. Someone should be in contact with you shortly.

Eric
Brain Host Customer Support
1-800-311-9418
support [at] brainhost.com
http://www.brainhost.com/help
Positivep Send email
 
Mar 12, 2012

Site Back up

Someone at Brainhost put in a request to have my website rebuilt without my knowledge or approval. And made sure no one at Brainhost would be able to restore all the content. I've lost money, posts, ads, and reputation...
Positivep Send email
 
Mar 12, 2012

Site Back up

www.themabs.com
It's done, I've lost everything, I've lost money, and I've over 300 posts.
I don't want anyone to do anything else unless he or she can restore my site back to before all of this.
That was on FEB 24TH, WHICH IS MORE THAN 10 DAYS AGO.
That's how long I've been waiting and corresponding with tech support...

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