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Positivep Send email
 
Mar 17, 2012

My Websites

Below are emails to Brainhost customer service. I'm wondering if there are humans working there or robot conditioned to answer all emails with the same response...SMH

I will find out who put in the request to have my site rebuilt...
Positivep Send email
 
Mar 17, 2012

My Websites

Re: [#549013] My websites
Inbox
x
[email protected]

Feb 27

to me
Hi Pamela,

Please update this ticket when you want us to ahead and restore the site from the backup.

--
Regards,

Rueben
Brain Host Customer Support
1-800-311-9418
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainho

Pamela Harris

Feb 27

to support
Tier 2,

Please restore the website themabs.com for Pamela Harris, ID 55389, to what it was on Feb. 24. 2012 at the earliest time. It is supposed to be about fitness/abs NOT automibiles.

Also the website themshoes.com for Pamela Harris, ID 55389, needs to be restored to what it was on Feb. 24, 2012 at the earliest time. It is supposed to be about shoes NOT automobiles. This site is hosted by Go Daddy but pointed to our servers.

Somehow the two sites are exactly the same and customer has been trying to have this fixed for a long time.

Customer needs this resolved within the next 24 hours.

Thank you.
[email protected]

Feb 28

to me
Hello,

We have restored your websites http://www.themabs.com/ and http://themshoes.com/ from the available backup as per your request. I have also attached a screen shot for your reference.

Please check and confirm. If you have any further questions or concerns please feel free to contact us.


--
Regards,
Oscar
Brain Host Customer Support
[email protected]
http://www.brainhost.com/help
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Website 1.jpg Website 1.jpg
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Pamela Harris

Feb 28

to support
OMG! WHERE IS MY WEBSITE? THIS IS A DREAM RIGHT? OMG!!!


On Tue, Feb 28, 2012 at 12:55 AM, <[email protected]> wrote:

Hello,

We have restored your websites http://www.themabs.com/ and http://themshoes.com/ from the available backup as per your request. I have also attached a screen shot for your reference.

Please check and confirm. If you have any further questions or concerns please feel free to contact us.


--
Regards,
Oscar
Brain Host Customer Support
[email protected]
http://www.brainhost.com/help


--
http://www.ThemAbs.com
[email protected]

Feb 28

to me
Hello,

We have recently replied your earlier ticket "549490", please verify the same and update us via the same ticket. We are closing this ticket to avoid further confusion due to multiple tickets. In case there is any misunderstanding then please do let us know.


--
Regards,
Sam
Brain Host Customer Support
1-800-311-9418
Visit our Support Center http://www.brainhost.com/help/
Connect with us:
Twitter http://twitter.com/#!/brainhost
Facebook http://www.facebook.com/BrainHost
Blog http://blog.brainhost.com/
Pamela Harris

Feb 28

to support
Are you human? WHERE ARE MY WEBSITE?
Positivep Send email
 
Mar 17, 2012

My Websites

My site has not been restored and all the content on it lost.
XBicceyx Send email
 
Mar 17, 2012

My Websites

Sorry to hear that.
Positivep Send email
 
Mar 17, 2012

My Websites

I think I'm gonna need a lawyer...

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