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Bureau of Immigration Philippines

Philippines

Consumer complaints and reviews about Bureau of Immigration Philippines

Maria Cafe Send email
 
Jul 12, 2018

Immature & Disrespectful Immigration Officer

When it was my turn to be entertained by the immigration officer, she asked me where I was teaching (after looking at my departure card information) public or private schools. I responded, public schools at Gallup McKinley County Schools. She asked for a travel permit from me. I told her, I do not have it. Di ko alam na kukuha pala ako ng travel permit sa Dep of Educ. So she blatantly told me that I can not leave the country. I told my husband about the problem, and she overheared that I am teaching at the US. She then told me that I should have told her that Gallup McKinley County Schools is in the US. First, the question was, whether I am teaching at a public or private schools. The immigration officer should have probe further the questions so we will be at the same level of understanding. I told her that she should have probe further the questions so I can accurately answer her question and get the zest of it. Instead, she put me aside. Did not entertain me anymore and went out of her cubicle/desk. What a RUDE, IMMATURE and DISRESPECTFUL OFFICER!!! WE DO NOT NEED A PUBLIC WORKER with that kind of attitude.

I then went to another immigration officer where my husband was entertained. This gentleman immigration officer, was skilled at asking question. He knew how to probe questions in such way that we are at the same level of understanding. I would like to commend his quality work. This is the kind of public worker we need in the Philippines.

P.S. President Duterte and Immigration Officer Supervisor... hope there will be a mandated training for immigration officer for good manners and right conduct as well as skills on probing questions and emotional quotient.


as how to probe questions.
fjmiro Send email
 
Jun 13, 2014

Fraud

Abraham Shelli from Israel , operations director of BuyaCar.pH promise to provide a car replacement. I return my Chevrolet Captivated to him and was expecting a replacement. Instead the company BuyaCar.pH declared bankruptcy and can no longer be reached. Abraham Shelli is still living in Makati. Living at Salcedo Village. I need help. My name is John . pls help. You can call me at 09991679795. Old provide guidance.
Betcha Send email
 
Mar 13, 2013

Unorganised processing

I don't think we can or no one can do anything about it. It's part of the culture. We just have to know how to dance with the music or join them. Immigration is actually the easiest part. The worst is when you get to Philippines. It's all about money and who you know.
[email protected] Send email
 
Jan 24, 2013

falsification of public documents

Sa mga kinauukulan,
Sana bigyan ninyo ng panahon ang reklamo kong ito sa inyo.isang pilipina na si Juliet Aroskin Fernandez na matagal nang naninirahan sa Japan dahil nakapag asawa sya ng hapon at nagkaroon ng 2 anak.halos dalawang beses umuwi ng pilipinas sa loob ng isang taon.Ang gumawa ng invitation letter ay ang kanyang anak para kay Josephine Aroskin Fernandez.subalit pinagamit nya sa ibang tao na ang tunay na pangalan na gumamit ng pangalan ni Josephine ay si (Ofelia Coloma Quiambao.)Si Josephine ay may kapansanan isa syang (PIPI) siya ay hindi botante.sa madaling salita pinagamit ni Juliet ang pangalan ng kanyang kapatid.Lahat ng dokumento na ginamit ni Ofelia para mabigyan ng visa ay fake.
Siya ay may hawak na pasaporte,N.B.I.clearance,postal I.D.barangay clearance.lahat yan fake.linggo nang madaling araw ang alis nila papunta ng japan kasama si juliet.sakay ng DELTA AIR na eroplano.sana mabigyan ninyo ng aksyon.kawawa naman ang may kapansanan na si josephine na walang alam sa ginagawa ng kanyang kapatid
BENITO MIRANDA Send email
 
Jan 12, 2013

passport flagged?

i'm a U.S citizen.,i've never been in trouble both philippines or in theU.S. I WAS TOLD MY U.S.PASSPORT HAS BEEN FLAGGED ON A DEROGATORYLIST? I WAS TOLD TO COME TO IMMIGRATION OFFICE TO FILL OUT A FORM CALLED NOT THE SAME PERSON FORM? HAS ANYONE HAD THIS EXPERIENCE? AM I BEING SCAMMED FOR MONEY? ANY ADVICE PLEASE HELP.THANK YOU BENITO MIRANDA
Bella Chau Send email
 
Mar 19, 2012

inorganized processing

The Immigration officers are obviously depriving the rights of the filipino citizens to travel, specially those who are not really rich.They are undeniably discriminating people, if your physical appearance doesn't look well, they're gonna criticized you. I have witnessed how the interview is being done, they interrogate the passengers who look so weak.
But in my case, they really messed up my flight! they have asked bullshits personal questions, they have also asked for some requirements and when i was able to provide it, they'd asked again for more! til i finally missed the flight!..nakakgago mga pingagagawa nila s mga tao!
lahat n lang pingadududahan pinaghihinalaan e bkit hndi kaya nila tignan mga sarili nila kung d b sila mga kaduda duda s mga pingagagwa nila!
They are even inconsistent! There were passengers that I chatted before checking in, they were 3 including a 1 year old baby, but they dont have a copy of their hotel reservations, But since they have a child with them they allowed them to go. meanwhile, according to the rules a passenger must have RETURNED TICKET ND A HOTEL RESERVATION.
asan ang consistency?
Nakakabuwisit isipin n kapwa mo filipino at taga gobyerno ang mismong tumatrantado s mga tao dto s pinas. No wonder why the other nationalities look down us, coz we ourselves, don't even know how to respect each other's rights. Pati b nman freedom to travel n magliwaliw ppakialaman nila, ano nman prueba nila n ang lahat ng pashero n hharangin nila e gagawa ng iligal doon?alam ntin lahat n may ganyan bgay n nagyayari, pero sana nman ayusin nyo mga tamang hinala nyo!dahil s gngawa nyo PERWISYO N DULOT NYO S TAO!
Annah Leah Send email
 
Feb 27, 2012

inorganized processing

I am a filipino citizen; and i married to a US citizen; my husband trying to apply a permanent resident card; took so long to get approved; and I keep calling to our Atty. in- charge whose name De ray. His horrible, never arrived on time for hearing; and by the time my husband got a letter for approval ; the window 1 personnel said to my husband, his getting go through the whole process and get approved if her gonna pay the entire process fees ; so? my husband follow the rules; and said he will need to come back by next 2 days to get his visa, and gues what? freaking assholes person told him that he will need to see his Atty. again because his gone for almost 2months out for the country? for God sake ; my husband is a seaman of course he will be gone. and I am a military active duty at United states. so its very complicated. after all the fees they ask? and try to rip us off for all fees, of all the sudden got a decission that he wont get approved because his out for the country for 2 months. so rediculous? they are full of SHIT>>>>>> their not doing their job, i hate to say that my country is the most corrupt on this entire planet. Specially immigration is the most freaking bastard personnel to deal with . after they ask all the fees and stuff after a day they try to tell you oh? you wont get approved..why?they just tell you frankly ?that sorry you gone too long. rather than give you hopes that you will get it?> i hate the philippines now?i was thinking retired over there?now i change my mind? because of this whole bulll--- shit immigration.not doing thier job at same time, they are just chit chat? They are very un -organized.Please Mr. President make it right? too damn ashame? i am a natural born filipino and before I join in United states military I use to served and protect Philippines as a Police Officer. And now? they just treat me and my husband like crap? that is why? Philippines never been in progress because of the corruption and stuff going on .
Annah Leah Send email
 
Feb 27, 2012

inorganized processing

Immigration, is the most corrupt people in the Philippines Specially if you dealing with fees/ they act like foreigners got lots money?for God sake, I am a natural born filipino, im married to a US citizen, and my husband they wont get approved his permanent resident bec. they said his gone for 2 months/.after they asking all fees and entire process again.?how idiot this window1 telling my husband that his getting approved and come back friday for final paperworks, and all of the sudden they tell my husband?oh u ned to talk to you freaking atty. de ray? because his the only one can approved? you and gues what? freaking atty? not even talk to you face to face? fucking coward? only sending his little secretary? you know what? thats why philippines never been get in progress becuase all of this bull shit personnel work in the installation? all they worry is to corrupt and kick back some money? for God sake? I used to served and protect this country? and too shame how they treat me like that?as well as my husband? they think foreigners have lots money? we work our ass off?to get what we want? and too bad the way they treat us? anyway hopefully, Mr, . president you gonna do something about it? so many incident happen already like this. Hopefully one day? freaking immigration got what they ask for?and thinking hard? how stupid they are to deal with?> because they think?oh?we work at immigration facility?and we got a power to denied?bullshit? make it right? immigration personnel? you guys are awful ??????? hope so one day? it willl back to you and excuse my language for those who did thier job right? but for those?freaking person ? who does lots of money talk?and kick back/dont worry it will turn back around to you...mark my word.

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