terminated my account with no reason.

I used care.com in august 2011 and subscribed for a 1-month membership for $29.75. After finding a babysitter for my son in two weeks I cancelled the membership. I read the "small print" of the subscription agreement, but was not "smart enough" to check my credit card statement for re-occurring charges. Only today (March 2012) I discovered that my request was dishonored and care.com have been charging me for subscription. Total of $245.00!!! It is outrageous! The account that I have is "basis" - and free no credit card information or billing information was stored on the account. It seems that I am not the only unhappy customer that had similar experience with care.com. It seems now more like a credit card fraud rather that just putting the subscription terms and conditions in "small print". I am requesting a full refund of $245.00 for all unauthorized charges. In general it is not acceptable to renew a 1 month membership. If someone signs up for just 1 month it means that he/she does not need the service any longer. Renewing that type of membership is absurd.

Hi, this is Kristen from Care.com. It seems like you took the right steps to downgrade your account so I'd like to review it and get this resolved for you. Please send me an email at kschlemmer[at]care.com with your information and I will contact you ASAP. I apologize for any inconvenience.