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Carmart

United States,
Arkansas

Consumer complaints and reviews about Carmart

User268217 Send email
 
Apr 3, 2012

Car purchaser

I got a car from CarMart and three weeks later it stopped on me. I have to constantly go back to the dealership because its always something new wrong with it. I have only had it for two months.
User927199 Send email
 
Apr 3, 2012

Car purchaser

I have had similar experiences with car mart. I purchased a 99 ford explorer from car mart. Before my 3 day I took it back because it would not start. It was sent to a repair shop and I was told they could not find nothing wrong with the vehicle. So I got the vehicle back and the vehicle kept doing the same thing. Within two weeks the vehicle kept doing the same thing. It was towed back to car mart. Car mart agreed to put me in another vehicle. I was satisfied with that since they could not find nothing wrong with the ford explorer. I chose a 01 Grand Jeep Cherokee. At the time of test driving the vehicle I told the salesperson that seem like something was wrong with the transmission. He assured me that the transmission was fine. The vehicle is a 4 wheel drive which will not move if the shift is not in a certain position. The vehicle jerks, stalls, back fires, and stops while i am driving the vehicle. It has been in 3 repair shops and no one can find whats wrong with the vehicle. I have asked for information on the repair shops and the company refuse to give me information to who repairs the vehicle. There is no paper work as to what was done to the vehicle. I took the vehicle to a repair shop of my choice and my repairman found a problem with the vehicle but car mart refuse to let my repairman do the repairs; Car mart picked up the vehicle and supposedly took it to their repairman to fix the problem. When I got the vehicle back the problem was not fixed but the vehicle was running worse than it was before the repairs supposedly was done. I now sit on the side of the road in the vehicle more than I can drive the vehicle on the road.

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