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Cci*hotel Reservation

United States

Consumer complaints and reviews about Cci*hotel Reservation

Gary V Send email
 
Jan 23, 2020

Fraudulent Charges

This is a horrible hotel booking site, do not ever use them. We booked a room for three nights at the LaQuinta in Tallahassee, Florida and when I received the confirmation realized that we had been charged a $93.00 service fee at which time I called and cancelled. They did not cancel it and after I realized that it was not cancelled I again cancelled it on line and then called again. They assured me that it was cancelled and I would not be charged. I was still charged $189.00 and after not one but two attempts of dispute through my Capital One credit card account they took the side of the booking company and would not stand with me disputing the bill. I paid it and then had to deal with Capital One to get the interest charges removed. I have been with Capital one for many years and they just wouldn't help, they are just as bad, worthless.

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