made hotel reservations while traveling, NEVER again through CCI*Hotel Reservation 855-707-6654 TX they have SCAMMED us & charges us $403.43 for a nights stay which was $145.27. We've called daily for the past 7 days trying to get this corrected, very rude customer service Rudy, Cesar, etc

MADE A RESERVATION ON AUG THE 8TH 2020 TO DEPART THE 9TH,2020 TURNS OUT I WAS CHARGED TWICE ,
SINCE THEN I HAVE NOT HAD ANY REFUNDS FORM THEM . CALLED HOME WOOD SUITS AND THEY HAVE INFORMED ME THAT THE HAVE APPROVED THE REFUND BUT CCI*HOTELSRESERVAT ARE SAYING THEY HAVE NO EMAILS OR PAPER WORK ON THEIR END . ITS BEEN 12 DAYS AND STILL NO RESPONSE OR REFUND I AM A HARD WORKING MOTHER AND IF I TRAVEL I NEED TO MAKE SURE I GET TO MY DESTINATION AND RETURN HOME AS SOON AS POSSIBLE. UNFORTUNATELY IT'S FRUSTRATING TO COME HOME ONLY TO SEE WE HAVE BEEN CHARGED 2 I WILL NEVER BOOK WITH {CCI*HOTELSRESERVAT} EVER AGAIN !!!! I WILL CONTACT CORPORATE OFFICE ASAP