Submit a Complaint

CCI Reservations

United States,
North Carolina

Consumer complaints and reviews about CCI Reservations

Bruce Jeter Send email
Aug 24, 2020

Double Charge for Hotel Room

I was traveling to Fayetteville NC for a funeral and made a reservation through what I thought was Hilton Honors Hotels. It turned out the my reservation was through a 3rd Party Vendor called CCI Reservations. I tried to stay at the Hilton Garden Inn, but was referred to Home 2 Suites by the 3rd Party CCI. When I arrived at Home 2 Suites they had my reservation on file. I was charged $117.81 by Home 2 Suites. When I checked my Visa Credit Card I was also charged $181.71 by CCI. I contacted both parties and no one accepts the fact that I was charged 2 times. CCI will not even allow you to dispute the charge as they will not accept the call. The fact that Home 2 Suites knew of the reservations means they are complicit as CCI has access to their reservation system. It is very unfair that they are allowed to get away with this. I don't mind either one of the charges, but not both. CCI Reservations should be held accountable for fraudulent business practices.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code



    User Registration

    Already a Complaint Board member? Log in now.
    E-mail address:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Forgot your password?
    E-mail address:
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username