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Celcom center

Malaysia

Consumer complaints and reviews about Celcom center

Salina Aisyah Send email
 
Dec 3, 2019

Staff quite rude

Staff celcom yang bernama lusiana Cawangan Suria Sabah,Kota kinabalu mempunyai perkhidmatan pelanggan yang tidak sopan terhadap pelanggan.Cara percakapannya juga quite rude. Saya bertanya baik bahawa saya ingin membuat simkad baru dan beliau mengatakan dengan nada kurang sopan gunakan sahaja mesin yang telah disediakan. Setelah saya menggunakan mesin tersebut, mesin itu menyuruh agar pergi ke kaunter operator celcom maka saya pun pergi kembali berkata kepada lusiana bahawa saya harus berurusan di kaunter.Lusiana dengan muka yang masam pergi mendapatkan kertas nombor dan menghentakan kertas tersebut di atas meja yang berdekatannya. Saya agak terkejut dengan perbuatan beliau tersebut. Walaupun mungkin beliau ada masalah lain yang tidak berkaitan dengan bidang kerja beliau tetapi amatlah tidak baik sekiranya masalah tersebut dibawa-bawa dengan layanan yang tidak sopan terhadap pelanggan sedangkan beliau bertugas sebagai pegawai perkhidmatan pelangga celcom.

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