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Celcom

New Zealand

Consumer complaints and reviews about Celcom

Is.L Send email
 
May 4, 2018

Quota Internet Kena Curi

Aku dh guna celcom sejak bertahun dulu. Dr prepaid tukar kepada postpaid sbb nak support celcom and harapnya jadi company yg lebih baik supaya dpt beri service yg trbaik jgk pada pengguna. Mula2 pkai celcom gold mmg power, aku rsa mcm internet aku xhabis. Mmg sgt puas hati. Tp lepas plan baru dikenalkan. Quota internet aku memanjang habis je. Ckup time hantar txt aku dh guna 70%. Padahal dlu dgn skank aku guna sama je. Aku check usage, sehari guna dh cecah 720mb. Tah mcm mna dorg kira aku pn xtau. Tak puas hati aku bli prepaid hotlink, bli 2gb utk sehari. Pakai sampai lebam, bila aku check lepas sehari guna bru 150mb. Penipuan apakah ini?? Padahal msa aku guna line celcom aku tu punya berjimat, video pn xnk tgk. Takut data aku cpt habis. How i wish pengguna blh ambil tindakan ats penipuan mcm ni. Sbb kami byr dan perlukan internet tu utk keperluan, utk kerja. Klu mcm ni cara menipu dgn harapan pengguna akn upgrade pd plan lebih mahal mmg sgt x beretika. Korg curi duit aku tau tak???

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