Misleading, rude, deceitful,etc.
Good morning Sherry,
I’m terribly sorry to see that you’ve had problems with your phone services. My name is George Vick, and I’m a Senior Social Media Specialist with Charter. I definitely understand how vital your phone service is to your company. I have contacted our business escalations group to assist with your concerns. You should be hearing from them shortly. If there’s anything that I can assist with, please do not hesitate to send me an email at umatter2charter@chartercom.com. Please add “attn CharterGeorge - Sherry Vincent” to the subject line so I can keep an eye out for it.
I want to thanks you for your business, and I look forward to assisting you in any way possible.
Have a great day!
George Vick
Senior Social Media Specialist – Charter
Umatter2Charter@chartercom.com