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CheapoAir.com and Travelation.com

United States

Consumer complaints and reviews about CheapoAir.com and Travelation.com

Emanuela172 Send email
 
Feb 27, 2012

Bait and switch!

Hello,
My name is Emanuela and I purchase airline tickets through travelation and I recieved my confirmation within 5 min on a Sunday evening on 02/26/2012. Of course I didnt get the tickets yet, because there are no funds in my credit card. But I dont think as of yet, there are no problems with them. If I do have any problems getting my airline tickets, I will repost and see what happens
AGGAVATED Send email
 
Feb 27, 2012

Bait and switch!

I went online to book tickets to PUERTO RICO and I read that it said you can change your tickets within 24 hrs, I realzied I had the wrong dates, went back to the site, tried calling and of course NO answering machine. By the time I finally go someone it was over the 24 hr period, I called the airline at this point they wanted 150 to change a date on the ticket that was within the week that i was travelling, and the I would have to pay a total of 1, 616. additional on a $248 dollar ticket. This is ludicris and I will never go back to travelation again. Then you wonder why people tend to stay home or drive or take a train to where they have to go. Also, The first person i did get did not speak english his engish was so poor I could not understand him. There was no help there!!! I have all the emails from them and that did no good either. I was told OH ITI S ALL THE AIRLINES FAULT. you think they see that their email was sent after the 24 hour period the confirmation Email/. This is a scam so you can not adjust your flight /. NEVER USE THIS SITE>
Send email
 
Feb 27, 2012

Bait and switch!

I tried to book airline ticket on cheapoair.com and the price they showed me was very cheap, so I tried to book it, but everytime I try, it states that this ticket is no longer available, so I go back and pick another flight number and time and same thing. I did this 5 times and yet none of them were available. I didn't continue because the next price for the ticket was twice more than what I was looking at.
I had the same problem at travelation.com. This is a bait and switch that these travel sites use to get customers to purchase high priced tickets - I have read many posts on the internet about these companies using this type of fraud.

DON'T USE CHARPOAIR or TRAVELATION.com!!!
Punkstar Send email
 
Feb 27, 2012

Bait and switch!

I made a reservation thru Travelation and when I entered the credit card info there was a clear statement on their website page that non-US Credit Cards were not acceptable. Having seen that I thought the reservation would not go thru but, in fact, it did. Because I did not want problems with my Credit Card, I contacted Travelation to cancel the reservation and they replied thru an exchange of multiple emails that the cancellation was not possible. Travelation violated their own regulations and now I find myself in a position where they told me I had to cancel the reservation with the airline. I am now thinking that I should contact a lawyer to determine my legal position to force Travelation to cancel this reservation. Any comments would be appreciated.

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