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Chegg.com

United States,
New York

Consumer complaints and reviews about Chegg.com

Jesus.chegg Send email
 
Feb 23, 2012

What In The Hell Just Happened?

Yup! Just message it to me and I'll have it handled by the end of day. Sound good, @Truth?
YEARIGHTWTF Send email
 
Feb 23, 2012

What In The Hell Just Happened?

So basically, I ordered three books from Chegg. They were supposed to arrive within 4 days. I am now at day 6. I received 1 book today. NOW LET ME BE CLEAR, I ORDERED THIS BOOK FROM CHEGG. But I recieved this book with an Amazon.com box and packing slip. The book has an invoice in it that contains a price I did not pay from a company I did not order from. So naturally, I logged into Chegg to see if they just do this sometimes (transfer books from other companies). Apparantly they do, but not from Amazon.com. Then I checked my order status'...Needless to say, Chegg claims I only ordered 1 book...a different one from the one I received. But guess what? I was charged for all three books. SO I ONLY HAVE ONE BOOK, FROM THE WRONG COMPANY, WITH THE WRONG PRICE, AND I WAS CHARGED FOR THREE. Someone explain what the hell just happened because quite honestly I'm too confused to make excuses for what could have gone on.
Jesus.chegg Send email
 
Feb 23, 2012

What In The Hell Just Happened?

@YEARIGHTWTF If you can provide me your Chegg order number I can see what might be going on and get to the bottom of this for you.
TruthIsNowTold Send email
 
Feb 23, 2012

What In The Hell Just Happened?

really?

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