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CHOWKING SM BAGUIO (1173)

Philippines

Consumer complaints and reviews about CHOWKING SM BAGUIO (1173)

lhei Send email
 
Feb 17, 2019

Chowking SM Baguio Poor Service

Chowking SM Baguio branch ang pinaka worst na naencounter ko na fast food restau, nag order ako ng siomai, siopao in a box and milk tea pearl.

1. Yung nag take ng order hindi naka concentrate sa inoorder ko, tumatalikod at kinakausap kasama saka ipaulit sakin order ko. I considered.
2. First na serve is yung Sioma ang lamig, I considered.
3. Sumunod Siopao sinerve isa lang, sabi ko yung 3 in a box ang inorder ko, sinerve ang dalawa, malamig, walang Tray, sinerve nya with her hands. I considered.
4. I requested a chili oil pero sobrang tagal kaya lumapit na ako counter so I could also get spoon and fork. Sa coubter walang tinidor at kutsara, I asked si Ate girl, pero TILA WALANG NARINIG at tumalikod, this time nainis na ako, hinintay ko bumalik, sabi ko sagutin wag mo naman ako talikuran, she asked ano kailangan ko, I requested a spoon and fork, tapos sagot nya sakin ' diba tinuro ko na po, sabay turo sakin yung nasa gilid na plastic.- lalo ako nainis sa pagsagot nya kasi kung tinuro nya, syempre hindi na ako magtatanong.
5. I requested a chili oil, and she gave me a literal na 'OIL'.. This time sobrang na-pissed off ako, mantika ng chili oil nag binigay. Sabi ko 'mantika lang to ei' sagot sakin ni Ate girl 'kasi ubos na po' - sabi ko, sana sabihin mo nalang na 'ubos na kesa bibigyan mo ako ng ganyan'.
6. I felt like bale wala kahit anong complain mo, yung itsura nila is 'Deadma'.
7. I asked the manager so para makausap ko, lumapit sakin si manager, magsasalita palang ako bigla nya sinabi 'ay ma'am wait lang po' tumalikod sya at di ko na alam saan nagpunta, bumalik naman pero nung nagsabi ako, parang hindi rin sya handa makinig kasi nakikipag usap pa ule sa mga katabi, busy busy hindi na alam ano uunahin kausapin, nung sinabi ko concern ko, sabi nya 'sigw pagsabihan ko po' pero tila wala sa mata at isip nya sinasagot nya sakin, sabi ko irefund ko nalang binili ko, agad agad sya pumayag.. only to find out asst manager nskausap ko.. I asked the manager nasaan sya,sabi nasa luob ng office, sabi ko sya pinatawag ko bakit ikaw humarap,sagot sakin kesyo daw gumagawa ng report na manager nila.
8. Higit sa lahat, habang nagsasabi ka ng concern mo, tinalikuran ka at pakiramdam mo kahit sino kausapin, pare-pareho walang handang makinig.

Grabe, wala na akong masabi sobrang nakaka-disappoint sila, napaka poor service nila at parang ang pakiramdam mo 'Wala sila pakialam' kung ano man ang complain mo. Buti sana kung tong mga taong to ang nag mamay ari ng establishment, kung Franchise eto, kawawa my ari ganito kapanget ang ugali at serbisyo mga tao nya..

Sana makarating to sa Mag ari..I have the name of these employees na wala akong masabi kundi hindi nila deserve magtrabaho dyan dahil hindi marunong magpahalaga ng customer nila.
lea12 Send email
 
Jun 26, 2016

poor quality of service

Very slow service and cashier with no manners. Very poor quality of service.

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