When I purchased a 2006 Dodge Caravan from Maple Ridge Chrysler for $17, 600. on April 2, 2008, they proved to be devious, dishonest and untrustworthy. Prior to the sale, they were over friendly, driving me to and from their lot, offering me hotdogs, coffee and even paying for my lunch. But BEWARE: To facilitate a tough sale, they pledged, "SATISFACTION OR YOU CAN RETURN THE CAR, UP TO ONE MONTH." Freeway speeds produced abnormal road noise, and the upholstery reeked with cigarette smoke, so I returned the car. The dealership was not concerned about the problem, but they were very happy to find me another car. But here is the rub: They steeply depreciated my Dodge Caravan to $13, 000, a 27% loss. They stood to make a huge profit on the initial sale, on the devalued return car, and on the exchange car. This is a very profitable scam. I backed away from this deception. They called me at home several times during the next week pleading with me to complete the sale, and even offered to cancel the exorbitant documentation fee. Another unethical procedure, was to pad the invoice with unwanted or unknown fees such as extended warrantee, nitrogen fee for the tires, exorbitant documentation fee and a $299."go green" fee which I believe is illegal. Moreover, they tried to skip out on BCAA protesting the vehicle before sale. They reneged on advertised gifts (trip to Mexico and a barbeque grill), as well as a car wash, engine shampoo and spot painting scratches. The general manager had a bazaar way of responding to my complaints. He changed the subject, offered me hot dogs and coffee, then ran off to a meeting. Moreover, he and the CEO would not reply to my letters. This dealership has been in business only 3 years, but has had 16 complaints lodged with the BBB of BC. So, BEWARE!

I've always takin my 2007 dodge ram for servicing there, the fist time i took my truck there they did a transmission flush, changes all gaskets, did oil change with regular 20-50 oil, the next time i went for my 5, 000klm oil change, without asking me they changes my oil with synthetic oil and charged me over 100.00, for the change without mt permission, i thought it was a sneeky dirty trick to get an extra 45.00 dollars out of me, , , how low can you get, , hey sevice dude! Check the previous invoices and work orders before ya rip any buddy else off!! When i confronted them there was no anwser or response, im so done there!!! Hey John! U suck!!