I bought the Citroen DS4 HDi 160 Sport at McCarthy Citroen Garage in East Rand on 12/09/2011. After a few days I discovered that my car is faulty. I made appointment with McCarty Workshop for the date of 29/09/2011. When I arrived there I find out that the technician could not help me because they have not the necessary software. New appointment has been set up for 11/10/2011 and from that date the car was already eight times for repair in McCarthy Workshop for the period of one up to two weeks for every repair. Each time my car came back after repair from the Workshop, I found that one problem was fixed up then other appeared. From the reason of long distance between my accommodation and McCarthy Workshop as well as the tests after each repairing the milage grew very fast. At present the car has < 9000 km on the clock from which maybe I drove half of that. This car is not any more the Citroen made in France but it is some folding in South Africa. From five weeks the car is again in Citroen S.A Workshop and, I'm still waiting for solving the problem. Regard to information from Miss Jermaine Wood, (Customer Relations Supervisor) the "best Specialists" from Citroen S.A. were working on it and in according to my knowledge the car is still out of order. Citroen S.A. in the meantime rented for me a Toyota Corolla 1.6 basic version (I'm still paying R6500 every month for the luxury car) just to silence me. My demanding of exchange the faulty car for the new one or the repayment of my money was totally ignored. As a result of the existing situation I asked for help my lawyer which sent an e-mail to Mr. Chris Beukes (General Manager of Citroen S.A.) asking him for assist in this matter. Unfortunately to this time he didn't receive any reply.

The WORST bunch of people EVER. Nevermind the Ombudsman that cites an indecisive notion and regard it as final. Then get Citroen SA to tell me I cannot take them to court as the Ombudsman already decided on their lying as undecisive, making it a final lawful decision I cannot contest in court. HOW PATHETIC. The ombudsman is most probably being funded by these creeps and decide on their behalf. NOT EVEN ONCE giving thought on the whole process. So sick of the pathetic bunch of people I want to die.

Good luck with your issues.