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CLEVERBRIDGE AG KOELN

Australia,
Queensland

Consumer complaints and reviews about CLEVERBRIDGE AG KOELN

Cleverbridge Customer Service Team Send email
 
Feb 23, 2012

unauthorised charge of my account

Dear Leisha,

Thank you for the confirmation. We have refunded your order and canceled the subscription. Please allow 3-5 business days for the funds to appear back in your account. Should you have any questions, feel free to contact us.

http://www.cleverbridge.com/?scope=cuseco

Sincerely,
cleverbridge Customer Support
Cleverbridge Customer Service Team Send email
 
Feb 23, 2012

unauthorised charge of my account

Dear Leisha,

Thank you for your message. As you can see in our response to other complaints of this nature, we provide our contact information so that you can speak with us either over the phone or by email to discuss this matter. After quickly doing a search by your name, you did purchase something from cleverbridge, this was an automatic renewal for your 2010 purchase of Uniblue Registry Booster. Last year you were also sent a receipt with the name cleverbridge as well as Uniblue on it to verify the charge as well as the subscription.

The renewal took place on December 22, 2011. This subscription was agreed upon and could have been canceled anytime since 2010. If you would like to reverse the charges and cancel the subscriptions please let us know. Our contact information can be found below:

http://www.cleverbridge.com/?scope=contact&progress=customersupport

Sincerely,
cleverbridge Customer Support
Leisha Maree Holtom Send email
 
Feb 23, 2012

unauthorised charge of my account

hi yes i would like to reverse the charges and cancel the subscriptions thank you.
C Van Prooyen Send email
 
Feb 23, 2012

unauthorised charge of my account

You have Charged my account without my authority. I am not interested to to renew any dealings with the company as it does not suit me .
please refund the money by return to my account
C van Prooyen
Leisha Maree Holtom Send email
 
Feb 23, 2012

unauthorised charge of my account

hi i was charged $41 on december 23 2011 i have not brought anything online so why would i be charged anything why has this happened?

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