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Comerica Bank

United States

Consumer complaints and reviews about Comerica Bank

Sn0wfreeze Send email
 
Feb 23, 2012

Customer Service

Comerica Bank just sucks in MANY ways.

I am going to leave this plain and simple BECAUSE they actually pay people to pretend to be normal consumers and go out and respond to each and every complaint that they find against themselves, regardless of the reason and regardless of how well deserved it is. Just watch, someone will respond against this complaint - even though I have given absolutely no details about my situation with them. It is their sworn duty, one in which they are paid to do - protect the king against the peasants complaints. Well, I say OVERTHROW the king.
Paperdoll Send email
 
Feb 23, 2012

Customer Service

Comerica Bank does not provide adequate customer care. They do not mind going back 10 years to find mistakes that benefit them but can't go back to benefit customer. The only reply is do you have a receipt, no I do not keep receipts back that far but I am not retarded and I know they would have allowed me to open a second acct if I owed. In the event they did their mistake so they should eat. When I've had the money many times over to pay.
Lawjustice Send email
 
Feb 23, 2012

They are idiots!

The SAME EXACT thing happen to me 3 days ago. Out of nowhere, someone took 220 dollars out of my account. Come to find out it was due to an allegedly old account I opened in 1999. I argued that I didn't even open an account as I was attending Grad school in a completely different state. Similarly, they could not supply me with evidence that I even had an account.

I was so angry that they were giving me the run around on the phone and at the branch that I started complaining in front of other customers. Then I was threatened that security would come and escort me out.

Even if I did have an account with them sooo long ago, the statute of limitations clearly states that debts cannot be collected that are older than ( the average is 7years) as it varies state to state. In addition, throughout the 12 years I never received one letter, one phone call, or any notice from collections that I owed money to this corrupt bank. And! I was still able to open a joint account in 2007 with them. I believe they are completely fabricating this account in order to make money and they should not be able to get away with it.
Send email
 
Feb 23, 2012

They are idiots!

I went to Comerica Bank to purchase a money order for $90. I layed the cash on the counter and was told that I could not just purchase a money order with U.S.

Currency. I had to withdraw the money from my account and then purchase the money order. The manager told me that they were complying with homeland security rules and that the teller could go to jail for not complying.
I went to the local Krogers store and purchased the money order for 41 cents and nobody went to jail. Imagine that.
Turns out, that is NOT a homeland security rule. It is a bank rule. While you may commend their effort to watch money travel, they are lying to me and treating me substandard as to the terrorists wishes. I expressed my dis-like of having to select ENGLISH or SPANISH when I go to the ATM. They told me they purchased the ATM's in California and it was because of the large mexican population. There is braille on the drive up ATM. They told me it was for the handicapped. I asked how many blind people have driven up and used the service or complained it wasn't there.
They could have just told me that the money order procedure was bank policy but they (the manager) told me it was the law.
Banks look at your account balance and treat you accordingly. They lie and assume your too stupid to figure out their actions.
One time I wanted to pay my mortgage so I signed the back of my pay check and had to add about $200 cash to it. The teller who has seen me for years and years asked for my identification. I asked if she thought I was forging that pay check and chipping in $200 cash to pay the mortgage of someone else? There are rules and there are idiots. Comerica has both.
Randy D Send email
 
Feb 23, 2012

They are idiots!

Is Comerica Bank in trouble?
Fox News says yes at this link: http://www.foxbusiness.com/markets/2008/05/30/regional-banks-trouble/
This is why I believe they took $200.00 from my daughters account and said it from what she owed on an account that she closed in1998.
When my daughter asked for proof the bank said they can take money and not give proof. My daughter open the current account in 2000 and I'm sure if she owed money from an old account they wouldn't have let her open a new account 2 years after she supposedly closed an old account that she owed money on. The account she opened in 2000 is the only account she has personally had. The fact that Comerica will not give any evidence, not even an account number from the old account they said she had. The only thing they supplied is the bank contract. She even asked for a copy of her signature on the new contract and they would not supply that. She spoke with an attorney and he said the bank can only go back 6 years and the fact that they will not provide and evidence is very shady I believe that Comerica is in financial trouble and they are looking for every way to take money from it's customers as possible.
Because it says in the contract they supplied that they can take money from your account and not supply proof would scare the heck out of me. If I had an account with Comerica Bank I would take the money out right away.

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