I CANCELLED MY ACCOUNT ASSURE PLAN OCTOBER 2013 AND RECEIVED ACKNOWLEDGEMENT FROM COMENITY BANK IN THEIR LETTER OF OCTOBER 30, 2013. FOR SEVERAL MONTHS THEREAFTER I CONTINUED TO BE CHARGED A MONTHLY FEE FOR ACCOUNT ASSURE ON MY MY MONTHLY BILLING STATEMENT FROM BEDFOR FAIR APPAREL.
I MAILED LETTERS TO COMENITY BANK CUSTOMER CARE TEAM JANUARY 5 AND 8, 2014.
JANUARY 15, 2014, i RECEIVED A LETTER FORM COMENITY BANK QUOTE IN PART "...in respones to your request we have
cancelled your enrollment in Account Assure..." PLEASE NOTE COMMENT ABOVE FROM COMENTIY BANK OCTOBER 30, 2013.THE AMOUNT DUE IS INSIGNIFICANT; HOWEVER, MY CONCERN IS REGARDING THEIR SLOW RESPONCE TO
RESOLVING THIS ISSUE AS OF TODAY MARCH 23, 2014

THANK YOU FOR YOUR ASSISTANCE..