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Michaela B Send email
Feb 23, 2012

£19.95 taken twice on same day

same here signed up to creditscorematters cancelled within the free trial period and was I'mmediately taken to were i just clicked x to get it off my screen, next thing you know I'm looking on my online banking 19.95 taken from contacted my bank asked to speak with the fraud department were i was told this scam is actually legal, after i googled this matter i then realised that this free trial shit more common than i thought.

i check my emails every day and i am 150% sure i did not receive a confirmation email from rewardsnow at all let alone a confirmation email of this so called scheme id call it a SCAM.

i double checked all deleted emails and absolutely nothing from was sent to me from the day i signed up to creditscorematters right up to today

there is nothing in the terms and conditions stating that if i submit i will automatically be sighed up to some other trial that will take money from my account if i do not cancel within a tI'me lI'mit,

caused me allot of inconvenience having to cancel my bank card and wait up to 7 working days to receive a new one even if i do get my money back i will still make complaints to watchdog, oft because this scam needs to stop now.
Suzanne75 Send email
Feb 23, 2012

£19.95 taken twice on same day

I looked at my bank statement yesterday and noticed the above companies had taken out the same amount £19.95 from my account. In no way shape or form did i ever agree to this money being taken out. I have now emailed them with my complaint and my bank will be investigating them, i also informed them that if this is not resolved i will be forwarding my email to my solicitor and i will be getting in touch with The Office of Fair Trading and my local papers and radio stations to inform people of their SCAM!!! I am fuming that they can even do such a thing when it says free trial.
Smiddi84 Send email
Feb 23, 2012

£19.95 taken twice on same day

just had the same done to myself!!! only by looking at my bank account was this noticed. i cancelled to credit score matters within the trial period so no money was taken by them. but unaware that i had signed up for when i said no thanks they took £19.95 from my account. visited site and looked through terms and conditions and it states if you have not used the site or gained anything from it i.e purchases then if you cancel within the first 30 days then you shall be refunded. As its weekend cannot contact by phone so have left them an email and a message demanding my money back. Will let you know how i get on

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