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Databazaar.com

United States

Consumer complaints and reviews about Databazaar.com

ammyprice Send email
 
Aug 31, 2012

databazzar

august 2012- On Aug 4th I ordered and paid for online, 4 compatible toner cartridges for my OKI printer. I have done business with this company for years , and have been very satisfied. However, when my ink didn't arrive in a timely manner, I called and was told that the company had been having some technical problems since upgrading their site, which was preventing orders from going out as fast as they should. However, they assured me my item had been shipped. To make a long story short, no ink, and every time I called, a different person told me my order had been shipped, but could provide no tracking order. It is now Aug 31st. A week ago I emailed them, and told me that I had been lied to by several of their people, and that I knew my order had not been shipped. I further told them that I had been a loyal customer, and was offended by the way I was being treated! They responded by telling me that I was ABSOLUTELY CORRECT, and that my order had never been shipped. They said it would be re ordered within 48 hours, and then shipped which would take 3- 5 business days. I emailed them yesterday, asking them for a tracking order, and they have told me that my product is not currently available, and they will refund my account!!!! Whatever that means! I used my Debit card, and who knows if I will ever get that money. What the bleep is going on with them??????
User927225 Send email
 
Apr 5, 2012

This company is not reliable

To follow up, I forgot to mention that I called DataBazaar.com on Tuesday evening only to receive a voice message. I left a message saying that I was canceling the order because going on two weeks was too long to wait, and that I was calling my credit card company to dispute the charge. When I talked to the credit card company, they asked if I still wanted the ink cartridges and I said "no." The credit card dispute was started Wednesday morning at 6:00 a.m. After the credit card company contacted them, lo and behold this morning (Thursday), there is an email confirmation from DataBazaar confirming that shipment was made yesterday afternoon, and it will arrive this afternoon. I immediately replied to the email saying the order was canceled on Tuesday and that the credit card dispute was begun on Wednesday morning and this was Thursday. I asked for instructions for returning the cartridges at THEIR cost. My email has not been answered. Coincidence that the cartridges were shipped the same day I began my credit card dispute and after they were contacted by the credit card company? -- I don't think so.
User915382 Send email
 
Apr 3, 2012

This company is not reliable

This company is not reliable, I ordered 10 days ago and when i called to check in, they told me the order was cancelled...DO NOT DO BUSINESS WITH THEM...
User927225 Send email
 
Apr 3, 2012

This company is not reliable

They don't deliver. This is the first time I ever placed an order with DataBazaar.com. It will be the last. I called on March 23 and placed a $255 order for my inkjet. I was told it would be shipped by UPS and I would receive it in 2-5 days. I received an email order confirmation, but no shipping confirmation. After a week I called and asked the status of the order. She said it would be shipped the next day (Friday) and I would receive on Monday. Nothing on Monday and nothing on Tuesday. Just shy of two weeks since placing the order, I called my credit card this morning to begin a billing dispute for the charges.

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