Sorry but I truly have to make this statement I currently work for Defender Direct and they do care about their people...their main focus Businesses Don't Grow People Do, and you obviously were not capable for the job. The first thing that happened was that you only go through one interview and they fly you to Indy to have training if it's not available in your city...you obviously do not want a job with all the bad mouthing you have been doing. Better yet I truly wish you could see all the changes this job does for so many especially with the recession!!! I don't know what info you got off craigslist to apply for the job because they have you call into a line to set up an interview and ask you questions to see if your eligible for the position, so who ever you obviously went through was a scam! Sorry for your luck and about your background check I would check and make sure they didn't mess with your SSN because it was a scam! Hope better luck in your years but don't speak badly about a company you obviously don't know anything about!