Made a top 5 (first day) bet on Players golf...player I bet bet on tied for fifth ...On the betting to it states "all ties paid in full"...
Bet was shown as lost. I appealed and got this message:


Thanks for contacting Bovada Customer Service.

We took our time to review your account and we found that then REF# 21031284474497 was correctly settled because a golfer's World Ranking is obtained by dividing their points total by the number of events they have played, which gives their average.

Players are then ranked according to their average, highest first. In this case the bet is for the first 5 of round 1. The first 5 positions at the top of the list. But this golfer finished in position 30 even though he is a rank 5.

We're available to help 24/7 if you need anything else.

Seems unfair and bettors should know that things are not always clear with Bovada. I have won, and lost., other nets with them and had no trouble up to now.