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Diamond Resorts International

United States

Consumer complaints and reviews about Diamond Resorts International

lpholis Send email
May 12, 2016

Diamond Resorts International /Gold Key & Law suit forming


I know first hand DRI and Gold Key are total predators. DRI trolls trade shows in the northeast and picks off unsuspecting clients.

Recently I learned of a law firm: Potomac Law Group

1300 Pennsylvania Ave NW #700, Washington, DC 20004
Phone:(202) 204-3005

They are suing DRI/Gold Key. See News article

I have been contacted directly by them... they are interested in hearing stories of duped by Gold Key/ Diamond Resorts
User927699 Send email
Apr 4, 2012

exorbitant maintenance fees

True, we need a class action lawyer, given the misrepresentation, heavy-handed and misleading sales tactics. The Diamond Kaui resort wants an additional $2000 towards water intrusion, in addition to excessive maintenance charges. Other owners are also suffering, and we should join together.
NIH Send email
Mar 19, 2012


Do the math. Their 'cheap' option will cost you over $30, 000 over 10 years - and it won't even buy you a weekend in a lock-off during peak season (4500 points). We were told that the 90 minute meeting would be no-pressure. The meeting took 3 hours and we didn't 'chat'. We were pressured to make a decision that day because all offers were removed if we left and took time to think about it. Nobody could 'prove' to me that the points we were purchasing would be able to buy us the vacation that we wanted. Everything was too variable and flimsy.
If I'm buying something I want to get competitive quotes, have time to think, be totally aware of the benefits and costs. It's sad that people commit themselves to tens of thousands of dollars after 90 minutes (to 3 hours) of a presentation.
I loved the Powhatan Resort, but there is no 'deal' here, just a company going after my hard earned cash. Also the 'free vacation' we were promised that could be taken any time was complete BS. There are 3 inches of small print that go against everything that we were told prior to the meeting.
JoeW1949 Send email
Mar 6, 2012


Very interesting, I have a time share since 1993 thru Royal Holiday Club, RHC, the maintenance was 205 per year, and the cost 4500, for a 30 year lease(?), can't actually own outside of the US. Over the years the prices have gone wild, and now all are all inclusive, and the maintenance is going thru the roof. My initial reason for purchasing the 'time share' was to save money, eating out, all units had kitchens and appliances, could shop locally in Mexico or the Carribean, and save tons of cash and only eat out several times during our weekly stay. Would I have purchased another timeshare now, the answer would be 'NO", I am not a member of Diamond Resorts but only last year got a condo for less then an actual owner, in Las Vegas. Talking to owners, they knew about the saving by just going on line and checking availability and saving their points, we all should love the internet, because with knowledge comes power. Wishing you all happiness and to forget about the lies told and just enjoy you points, life is too short.
Kschmidt5 Send email
Feb 27, 2012

Fraud and cheating

Did anyone ever find out how to join a law suit or get action against the rise of maintenance fees and that "Special Assessment" fee for another property? Our maintenance fees have more than doubled, and it's not right that DRI should get away with this? We stupidly or was convinced through sales pitch to trade our deeded one week into a points system the DR club? The maintenance fees went up by $500 a year, but now doubled to $3900+ and we've only been part of this points system for a little over one year. We can't afford this and now in collections and not sure what to do? After 10 years of owning one week and being fine with that, do we have any recourse or do we really walk away after all that? We were sold into something it's not, and especially the fact, they knew that Special Assessment fee was coming up the pipe and we had no clue. They should not be allowed to sell into DRI points or club knowing something wrong like this. We'd like to join a complaint or law-suit or something stating that DRI should not be able to do this to people?

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