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DIGI Broadband

Malaysia

Consumer complaints and reviews about DIGI Broadband

LP Liew Send email
 
Feb 9, 2018

Unfair Trade Practices by DIGI

I terminated my service with DIGI sometime back. I went to their kiosk and paid up all outstanding bill.
However, at the end of that month, I received a bill for just over RM100 for services which I no longer used.
I paid up RM51.00 (something) but not the remaining RM50 thinking that should be fair enough.
However, after so many years, when I applied for a Celcom PortaWIFI, the sales people informed me later that DIGI has blacklisted me and blocked me from having another internet service provider.
I then made an online payment to settle the remaining RM50 but even now, after 4 days, my name is still blocked.
Is that fair business practice by DIGI?

I am wondering if anyone here have their problem solve by posting it here.

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