Worst customer service. Inquired if they would match the price AT&T provided for Internet and TV. They were not willing to budge and actually jacked the prices up by 30+ dollars not including the service fees. I will be cancelling my internet with them and going to AT&T but unable to do TV service due to contract constraints with the complex. DirecPath is a joke! Do not give them any business unless you want to be robbed of your hard earned money and less services available through them.

Just reiterating everyone else's experiences with DirecPath service. They are, without a doubt, the worst provider of (any) service I've ever encountered. Daily internet service outages are commonplace, and they happen so often we don't even bother calling anymore. Sometimes the internet goes out for a couple of minutes, sometimes for a few hours. No one at their "customer service" can answer anything as to why. The entire complex's (Regency at Woodland in Conroe, TX) internet has been down for going on five days now, and no estimate of restoration.

Word to the wise; If you are looking to rent, need reliable internet and they only offer DirecPath - run!