DO NOT USE insurefor.com direct or via comparisin sites. Direct Group Travel Services handle claims on behalf of Rock insurance Company who sell travel insurance on comparison sites under the name of INSUREFOR.COM
These companies are not interested if you ever need to claim on your policy. They do not communicate and refuse to comminicate with the claimants hoping that the claimant will eventually give up.
I suggest you avoid purchasing Insurefor.com /ROCK INSURANCE policy.

I agree with you that this insurance company are not worth bothering with. I had 17'5% reduction on my claim for medical expenses for failure to notify medical assurance whilst abroad.This is despite having attempted to phone for twenty minutes and getting an automated message asking me to wait until an operator was available (it was never going to happen), emailing Rock and being told it was the wrong address and finally getting through to Direct Group only to be told to "enjoy my holiday and claim when you get back".
I complained but was told that because I had no proof I called then the decision stood.
What a barefaced cheek on their part.
Steer clear! Monarch..you should be ashamed to be associated with this group!