We bought a house that had a Direct Heating and Cooling sticker on the a/c unit, it did not seem to work as well as it should. We called DHC and a "salesman" showed up. He tried to sell us everything in the book. The first price was $2600 then he came down to $2200, then $1900 and finally $1850. Jays tactics made me suspicious. We called another company and was told that DHC has ripped off a lot of people in the area. BEWARE!!!!!

I have a high-end lennox Heat Pump I installed 2 years ago. I called Direct heating & Cooling for the annual check-up. Gary, the tech told my wife the evaporator had a leak and the cost would be $1900 to replace it. After further inspection he told my wife there was signs of mold and it would be better to replace the whole unit. I didn't bother to ask him how much that would be. Oh! he also told me my equipment was out of warrantee. Thing is...I have a 10 year warrantee. Can't wait to get back home to see what the real problem is. I wouldn't but it pass these guys to sabotage something like put a little hole in the evaporator. I will find out when I get home. Watch for DIRECT HEATING & COOLING!!!