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DirectBuy

United States,
South Carolina

Consumer complaints and reviews about DirectBuy

User279865 Send email
 
Apr 6, 2012

Can't cancel membership within 3 days

We signed a three year contract Oct 2nd, 2009. However when we tried calling them to cancel within three days no one picks up the phone. We left voice messages and Email along with a letter send to them requesting cancellation. They haven't responded yet. NOt sure if they will cancel as there is no response, however there Indiana corporate office did say we should be able to cancel within three days. I want to get out of this andget my money back.
User562820 Send email
 
Apr 6, 2012

Can't cancel membership within 3 days

My husband and I are did a stupid thing and gave our credit card to the salesman. What a mistake. Did not realize until we arrived home that we did not sign the credit transaction. Got curious and began reading reviews of Direct Buy, did not like what we read and felt uncomfortable about not being asked to sign our credit card transaction so we sent a certified letter and ask to cancel the membership. However the CEO called and said we can not cancel cause South Carolina does not honor the 3 business day law. My husband said we already notified our credit card company to dispute the charge. The CEO said that they will send it back through. My husband asked him that you want to have unhappy customers. He could not comment. We are doing all we can to get out of this contract. We have a son in college and really can not afford this huge amount of money that would take away from our son's college. We done all we can and now we are putting it in the HANDS of GOD. This people are DEVILS. Devil get out of our lives in the NAME of JESUS.

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